All Systems Operational
Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier APIs ? Operational
USPS Operational
UPS Operational
FedEx ? Operational
Airterra Operational
APC Postal Operational
APG Operational
Australia Post Operational
Axlehire Operational
Better Trucks Operational
Canada Post Operational
CDL Operational
Chronopost Operational
Colissimo Operational
Correos ? Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express ? Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
EVRi Operational
ePost Operational
Fastway Australia Operational
Globegistics ? Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO ? Operational
Maergo Operational
Mondial Relay Operational
Newgistics Operational
OnTrac Operational
OrangeDS Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
RoyalMail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
RR Donnelley Operational
Sendle Operational
UDS Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
USPS Label Broker Scheduled Maintenance Apr 25, 2024 18:00-21:00 PDT
USPS will be performing maintenance on their QR Code API from 06:00PM PT to 09:00PM PT.

During this time USPS QR Code will be unavailable.
Posted on Apr 19, 2024 - 11:25 PDT
System Metrics Month Week Day
API Uptime
Fetching
API Response Time
Fetching
Past Incidents
Apr 25, 2024

No incidents reported today.

Apr 24, 2024
Degraded Service Performance
Resolved - This incident has been resolved.
Apr 24, 08:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 07:43 PDT
Identified - We have identified an issue with our Database affecting label creation, tracking updates and order import.
Apr 24, 06:44 PDT
Update - We are continuing to investigate this issue.
Apr 24, 06:23 PDT
Investigating - We are investigating degraded performance affecting the Shippo service.
Apr 24, 06:23 PDT
Apr 23, 2024
Fedex Partial Outage
Resolved - This incident has been resolved.
Apr 23, 12:29 PDT
Identified - We are experiencing an issue affecting Fedex. Fedex is aware of the issue and working toward resolution. We will provide updates as we have them.
Apr 23, 11:01 PDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Intermittent label download errors
Resolved - This incident has been resolved.
Apr 17, 12:38 PDT
Update - Due to DNS caching we expect it to take a few minutes for the change to propagate to clients.
Apr 17, 11:39 PDT
Monitoring - We identified some errors in label download due to an infrastructure change. We have rolled back the change and expect errors to be solved.
Apr 17, 11:37 PDT
Apr 16, 2024
Partial USPS Tracking Outage
Resolved - This incident has been resolved.
Apr 16, 07:22 PDT
Identified - Shippo is observing elevated timeouts on the USPS tracking API for hosted USPS accounts. This may result in delayed tracking updates for those accounts. The Shippo USPS account is receiving tracking updates as normal.
Apr 15, 23:09 PDT
Apr 15, 2024
Apr 14, 2024

No incidents reported.

Apr 13, 2024
Mondial Relay Maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 19:33 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 13, 19:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 15:55 PDT
Scheduled - Mondial Relay is currently performing maintenance.
Apr 13, 15:51 PDT
Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage