DHL eCommerce Outage
Incident Report for Shippo
Resolved
This incident has been resolved.
Posted Aug 09, 2021 - 08:47 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 09, 2021 - 08:22 PDT
Identified
We have detected high error rate for the DHL eCommerce API due to connection failures.
We are developing a workaround for the connection issues.
Posted Aug 09, 2021 - 08:02 PDT
This incident affected: Carrier APIs (DHL eCommerce).