All Systems Operational
Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier APIs ? Operational
USPS Operational
UPS Operational
FedEx Operational
Airterra Operational
APC Postal Operational
APG Operational
Aramex Operational
Asendia US Operational
Australia Post Operational
Axlehire Operational
Better Trucks Operational
Canada Post Operational
CDL Operational
Chronopost Operational
Colissimo Operational
Correos Operational
CouriersPlease Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
ePost Global Operational
EVRi Operational
Globegistics Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO Operational
Mondial Relay Operational
OnTrac Operational
OrangeDS Operational
Passport Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
Royal Mail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
Sendle Operational
Swyft Operational
UDS Operational
Veho Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Oct 14, 2024

No incidents reported today.

Oct 13, 2024
DPD UK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 08:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 08:00 PDT
Scheduled - DPD UK will perform maintenance on their system from 10/13/2024 04:00 PM BST to 04:45 PM BST.

During the cited timeframe, user will be unable to log in and create labels during this time.
Oct 11, 03:04 PDT
Oct 12, 2024
Elevated error rate on Mondial Relay Tracking
Resolved - This incident has been resolved.
Oct 12, 15:55 PDT
Investigating - We have detected an elevated error rate from mondial_relay tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Oct 12, 15:38 PDT
Oct 11, 2024

No incidents reported.

Oct 10, 2024
Elevated error rate on Royal Mail sf shipment
Resolved - This incident has been resolved.
Oct 10, 15:15 PDT
Monitoring - The error rate has been mitigated, and we are actively monitoring the current situation.
Oct 10, 15:05 PDT
Investigating - We have detected an elevated error rate from Royal Mail sf shipment API. Our team has contacted the carrier and we are monitoring the situation.
Oct 10, 14:43 PDT
Oct 9, 2024
Elevated error rate on GLS US Shipment
Resolved - This incident has been resolved.
Oct 9, 23:24 PDT
Investigating - We have detected an elevated error rate from GLS US Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Oct 9, 10:40 PDT
Elevated error rate on GLS US Shipment
Resolved - This incident has been resolved.
Oct 9, 08:35 PDT
Investigating - We have detected an elevated error rate from GLS US Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Oct 8, 15:43 PDT
Oct 8, 2024
Oct 7, 2024
Elevated error rate on Better Trucks Shipment
Resolved - This incident has been resolved.
Oct 7, 18:28 PDT
Investigating - We have detected an elevated error rate from Better Trucks Shipment API. Our team is working on this issue and we are monitoring the situation.
Oct 6, 06:32 PDT
Oct 6, 2024
UPS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 12:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 12:30 PDT
Scheduled - UPS will perform maintenance on their system from 10/6/2024 - 3:30 AM to 3:45 AM ET.

During this period, some API functionality may be temporarily affected.
Oct 1, 14:41 PDT
USPS Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 02:00 PDT
Scheduled - USPS will be performing maintenance on their tracking APIs on October 6th from 2:00 AM PST to 6:00 AM PST
During this time, tracking information will not be available for any USPS shipments and USPS tracking requests.
Oct 3, 14:59 PDT
Oct 5, 2024
UPS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 19:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 19:00 PDT
Scheduled - UPS will perform maintenance on their system from 10:00 PM to 10:15 PM EST on 10/05/2024

During this period, some API functionality may be temporarily affected.
Oct 1, 14:40 PDT
Australia Post Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 04:00 PDT
Scheduled - Australia Post will be performing maintenance on their tracking APIs from 05th Oct 04.00 AM PT to 12.00 PM PT.

During this time, tracking information will not be available for any Australia Post shipments and tracking requests.
Aug 28, 08:05 PDT
DPD UK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 09:00 PDT
Scheduled - DPD UK will perform maintenance on their system on October 5th from 9:00 AM PT to 9:30 AM PT

During the cited timeframe, users will be unable to log in and create labels.
Oct 4, 11:14 PDT
Oct 4, 2024
UPS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 4, 18:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 18:00 PDT
Scheduled - UPS will perform maintenance on their system from 9:00 PM to 9:15 PM EST on 10/04/2024

During this period, some API functionality may be temporarily affected.
Sep 26, 11:49 PDT
Elevated error rate on Fedex's transaction and Shipment
Resolved - This incident has been resolved.
Oct 4, 06:05 PDT
Update - We can see the error rate is reduced for the transaction API, For shipment API our team is working with the carrier and monitoring the situation.
Oct 4, 04:08 PDT
Update - We are continuing to investigate this issue.
Oct 4, 04:07 PDT
Update - We can see the error rate is reduced for the transaction API, For shipment API our team is working with the carrier and monitoring the situation.
Oct 4, 02:59 PDT
Investigating - We have detected an elevated error rate from Fedex's transaction and shipment API. Our team has contacted the carrier and we are monitoring the situation.
Oct 4, 02:58 PDT
Oct 3, 2024
USPS intermittent outage affecting label generation
Resolved - Resolved : This is not going to impact us, so closing the incident.
Oct 3, 16:00 PDT
Investigating - USPS APIs is experiencing an intermittent outage to the labels/v3 API. Our team is actively following up with the carrier and we are monitoring the situation.
Oct 3, 15:39 PDT
Issues with USPS Tracking Numbers
Resolved - This incident has been resolved.
Oct 3, 07:26 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 06:44 PDT
Update - We are continuing to investigate this issue.
Oct 2, 22:19 PDT
Investigating - We are seeing some issues with USPS Tracking numbers. Our Engineering team is actively investigating this.
And we reached out to USPS carriers on this issue.
Oct 2, 21:33 PDT
Oct 2, 2024
Elevated error rate on Royal Mail_SF Tracking
Resolved - This incident has been resolved.
Oct 2, 15:43 PDT
Investigating - We have detected an elevated error rate from Royal mail_sf Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Oct 2, 14:47 PDT
Delay in Tracking webhooks
Resolved - it has been resolved, and webhooks are back on their routine delivery.
Oct 2, 13:26 PDT
Update - We are continuing to investigate this issue.
Oct 2, 11:12 PDT
Update - We are continuing to investigate this issue
Oct 2, 10:57 PDT
Investigating - Customers may see a delay in Tracking webhooks. The team is currently investigating the issue.
Oct 2, 10:51 PDT
Correos Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Oct 2, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 12:01 PDT
Scheduled - Correos will be performing maintenance on their tracking APIs October 2nd from 12:00 PM PT to 13:00 PM PT.

During this time, tracking information will not be available for any Correos shipments and Correos tracking requests.
Oct 2, 09:49 PDT
CDL Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Oct 2, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 12:01 PDT
Scheduled - CDL will be performing maintenance on their tracking APIs on October 2nd from 12:00 PM PT to 12:30 PM PT

During this time, tracking information will not be available for any CDL shipments and CDL tracking requests.
Oct 1, 13:48 PDT
Colissimo webservices API Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 2, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 11:00 PDT
Scheduled - Colissimo will perform maintenance on their system from 8 pm to 9 pm (UTC+2) on 02/10/2024.

During this period, some API functionality may be temporarily affected.
Oct 1, 10:46 PDT
Oct 1, 2024
Correos Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 13:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 12:00 PDT
Scheduled - Correos will perform maintenance on their system on 01-10-2024 from 12:00 PM PT to 01:00 PM PT

During the cited timeframe, Product Pre-registration Web Service and Cutting / Degradation will be affected.
Oct 1, 10:55 PDT
DPD DE Webservices API Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 11:00 PDT
Scheduled - DPD DE is performing maintenance on its Webservices API from 10/01/2024 11:00 AM PDT to 10/01/2024 01:00 PM PDT.

During this period, the DPD DE Webservices are not available.
Sep 24, 03:07 PDT
Sep 30, 2024
Elevated error rate on Correos Transaction
Resolved - This incident has been resolved.
Sep 30, 05:02 PDT
Monitoring - The error rate has reduced. We are monitoring this service.
Sep 30, 04:45 PDT
Investigating - We have detected an elevated error rate from Correos's Transaction API. Our team has contacted the carrier and we are monitoring the situation.
Sep 30, 03:07 PDT
← Incident History Powered by Atlassian Statuspage