All Systems Operational
Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier APIs ? Operational
USPS Operational
FedEx Operational
UPS Operational
DHL Express Operational
Canada Post Operational
Mondial Relay Operational
DHL Germany Operational
GLS Operational
DHL eCommerce Operational
Purolator Operational
Newgistics Operational
Lasership Operational
OnTrac Operational
Australia Post Operational
Hermes UK Operational
Deutsche Post Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Uptime
Fetching
API Response Time
Fetching
Past Incidents
Jan 25, 2022

No incidents reported today.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Resolved - The Shippo API and webapp are functioning normally again. A failure in a backend service caused high latency and elevated error rates between 1:25 AM and 1:45 AM PST. The underlying issue has been addressed.
Jan 21, 01:57 PST
Identified - We have identified the issue and are applying a fix.
Jan 21, 01:47 PST
Investigating - We are investigating reports of degraded performance affecting the Shippo service.
Jan 21, 01:43 PST
Jan 20, 2022
Resolved - This incident has been resolved.
Jan 20, 12:17 PST
Update - The sporadic label generation failure issue has been resolved. We continue to monitor...
Jan 20, 11:52 PST
Update - We are continuing to monitor and currently investigating label generation failure in some pages resulting in from the fixes we applied today
Jan 20, 11:33 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 10:35 PST
Update - We are continuing to work on a fix to address this issue.
Jan 20, 10:15 PST
Update - We are continuing to work on a fix for this issue.
Jan 20, 09:47 PST
Update - We are continuing to work on a fix to address this issue.
Jan 20, 09:17 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 20, 05:58 PST
Investigating - The Shippo web dashboard is currently inaccessible.
Jan 20, 05:23 PST
Resolved - This incident has been resolved.
Jan 20, 08:42 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 08:20 PST
Update - We are continuing to work on a fix for this issue.
Jan 20, 07:43 PST
Identified - We are currently experiencing issues impacting the address endpoint. We have identified the cause and will be applying a fix soon.
Jan 20, 07:36 PST
Resolved - We have addressed the problems preventing the Shippo web dashboard from loading.
Jan 20, 04:22 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 04:09 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 20, 04:01 PST
Update - The Shippo webapp is currently inaccessible. We are continuing to investigate the problem.
Jan 20, 03:31 PST
Investigating - We are investigating reports of degraded performance affecting the Shippo web dashboard.
Jan 20, 02:42 PST
Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022
Completed - The scheduled maintenance has been completed.
Jan 15, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:00 PST
Scheduled - FedEx will be performing maintenance on their Production API from 7:00PM Pacific Time to 11:00 PM Pacific Time on Saturday, Jan 15th 2022. During this time, FedEx rating, tracking, and shipping services will be unavailable.
Jan 10, 10:15 PST
Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.