Shippo Status

All Systems Operational

Shippo REST API Operational

Shippo Web Dashboard Operational

Carrier APIs Operational

USPS Operational

FedEx Operational

UPS Operational

DHL Express Operational

Canada Post Operational

Mondial Relay Operational

DHL Germany Operational

GLS Operational

DHL eCommerce Operational

Purolator Operational

Newgistics Operational

Lasership Operational

OnTrac Operational

Australia Post Operational

Hermes UK Operational

Deutsche Post Operational

Colissimo Operational

Chronopost Operational

Mondial Relay Operational

Poste Italiane Operational

DPD DE Operational

RoyalMail (InterSoft) Operational

Shippo Platform API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

RoyalMail (InterSoft) Scheduled Maintenance May 30, 12:00-16:00 PDT

RoyalMail (InterSoft) will be performing maintenance on their Shipping API on May 30th, 2022 from 12:00 PM to 4:00 PM PDT.
During this time RoyalMail (InterSoft) shipping services will be unavailable.
Posted on May 17, 16:20 PDT

System Metrics Month Week Day

API Uptime

Fetching

API Response Time

Fetching

Past Incidents

May 26, 2022

No incidents reported today.

May 25, 2022

No incidents reported.

May 24, 2022

Degraded Web Dashboard Performance

Resolved - The Shippo Engineering team has applied a fix as of 9:02 PM PT, resolving the issue of spinners on the Orders page.
May 24, 21:07 PDT

Update - Some users may be experiencing spinners on shipments within the Orders page. Shippo Engineering is continuing to address the underlying cause.
May 24, 18:31 PDT

Monitoring - We are continuing to work through issues with order fulfillment and order state within the Shippo web dashboard.
May 24, 14:50 PDT

Degraded API Performance

Resolved - The Shippo API and the Shippo Platform API experienced degraded performance between 05/24/2022 8:06 AM PT and 05/24/2022 9:45 AM PT. The problem is now resolved. System performance will be continually monitored.
May 24, 14:48 PDT

Update - We are continuing to monitor our systems and investigate overall impact. The Shippo API and Shippo Dashboard remain operational.
May 24, 11:32 PDT

Update - We are continuing to monitor for any further issues.
May 24, 10:03 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 10:03 PDT

Identified - We are currently working to isolate affected systems. Updates will be provided immediately as we have them.
May 24, 09:56 PDT

Update - We are continuing to investigate this issue.
May 24, 09:04 PDT

Investigating - We are investigating reports of degraded API performance.
May 24, 08:17 PDT

May 23, 2022

Degraded Platform API Performance

Resolved - This incident has been resolved.
May 23, 03:14 PDT

Monitoring - A fix has been identified and we are monitoring the results.
May 23, 03:03 PDT

Investigating - We are currently investigating reports of degraded performance affecting the Shippo Platform API.
May 23, 01:42 PDT

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

Order Fulfillment Disruption

Resolved - This incident has been resolved.
May 20, 17:29 PDT

Monitoring - An issue causing fulfillments to be backed up has been discovered and fixed, all unprocessed fulfillments are currently being processed. We are continuing to monitor the situation.
May 20, 08:36 PDT

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

Deutsche Post Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 16, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 20:04 PDT

Scheduled - Deutsche Post will be performing maintenance on their Shipping API on May 16th, 2022 from 8:00 PM to 9:00 PM (Pacific).
During this time Deutsche Post shipping services will be unavailable.
May 11, 08:32 PDT

May 15, 2022

No incidents reported.

May 14, 2022

Australia Post Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 14, 05:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 04:01 PDT

Scheduled - Australia Post will be performing maintenance on their Shipping and Tracking APIs on May 14th, 2022 from 4:00 AM to 5:00 AM (Pacific). During this time, Australia Post shipping and tracking services will be unavailable.
May 14, 04:00 PDT

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.