Shippo Status

All Systems Operational

Shippo REST API Operational

Shippo Web Dashboard Operational

Carrier APIs Operational

USPS Operational

FedEx Operational

UPS Operational

DHL Express Operational

Canada Post Operational

Mondial Relay Operational

DHL Germany Operational

GLS Operational

DHL eCommerce Operational

Purolator Operational

Newgistics Operational

Lasership Operational

OnTrac Operational

Australia Post Operational

Hermes UK Operational

Deutsche Post Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Australia Post Tracking Service Scheduled Maintenance Jun 26, 05:00-12:00 PDT

Australia Post will be performing scheduled maintenance on their Tracking API on June 26th, 2021 from 5:00AM to 12:00PM (Pacific). During this time Australia Post Tracking service will be unavailable.
Posted on Jun 23, 17:04 PDT

System Metrics Month Week Day

API Uptime

Fetching

API Response Time

Fetching

Past Incidents

Jun 25, 2021

No incidents reported today.

Jun 24, 2021

No incidents reported.

Jun 23, 2021

No incidents reported.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

Email notification delay

Resolved - The connectivity issues have been resolved and email notifications should be operating as expected.
Jun 18, 16:36 PDT

Identified - Our email provider is experiencing connectivity issues, causing delays sending email notifications. We will monitor and update when our provider has fixed the issues.
Jun 18, 14:51 PDT

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

Degraded Tracking API Performance

Resolved - This incident has been resolved.
Jun 15, 06:24 PDT

Investigating - We are investigating reports of degraded tracking API performance.
Jun 15, 06:15 PDT

Jun 14, 2021

No incidents reported.

Jun 13, 2021

USPS API Maintenance Partial Outage

Completed - The scheduled maintenance has been completed.
Jun 13, 19:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 18:30 PDT

Scheduled - USPS WebTools API will be undergoing maintenance on June 13th, 2021 from 6:30PM to 7:30PM (Pacific). This will affect tracking and label generation for international, military, and US Territory destinations.
Jun 8, 17:47 PDT

Australia Post Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jun 13, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 06:00 PDT

Scheduled - Australia Post will be performing scheduled maintenance on their Shipping and Tracking APIs on June 13th, 2021 from 6:00AM to 3:00PM (Pacific). During this time Australia Post Shipping and Tracking services will be unavailable.
Jun 9, 10:13 PDT

DHL eCommerce Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jun 13, 04:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 04:30 PDT

Scheduled - DHL eCommerce will be performing scheduled maintenance on their Domestic API for label and manifest generation on June 13th, 2021 from 4:30AM to 4:45AM (Pacific). During this time DHL eCommerce label and manifest services will be unavailable.
Jun 10, 15:59 PDT

Jun 12, 2021

No incidents reported.

Jun 11, 2021

Fedex outage

Resolved - The issue has been resolved and all FedEx services should now work as expected.
Jun 11, 17:12 PDT

Update - We are still working with Fedex to resolve the issue. The issue happens during authentication via the FedEx API so it is impacting all Fedex services. In the meantime, we are looking at possible workarounds from our end. We will keep this page updated.
Jun 11, 15:06 PDT

Update - We have reached out to FedEx technical support to further troubleshoot the issue. We will provide more updates as we have them.
Jun 11, 13:38 PDT

Update - We have identified the issue and we are trying to apply a fix. We will provide more updates as we have them.
Jun 11, 13:03 PDT

Investigating - We are experiencing an issue affecting the Fedex API. We will provide updates as we have them.
Jun 11, 12:09 PDT