Shippo Status

All Systems Operational

Shippo REST API Operational

Shippo Web Dashboard Operational

Carrier API Operational

USPS Operational

UPS Operational

FedEx Operational

Airterra Operational

APC Postal Operational

APG Operational

Aramex Operational

Asendia US Operational

Australia Post Operational

Axlehire Operational

Better Trucks Operational

Canada Post Operational

CDL Operational

Chronopost Operational

Colissimo Operational

Correos Operational

CouriersPlease Operational

Deutsche Post Operational

DHL eCommerce Operational

DHL Express Operational

DHL Germany Operational

DPD DE Operational

DPD UK Operational

ePost Global Operational

EVRi Operational

Globegistics Operational

GLS Operational

La Poste Operational

Lasership Operational

LSO Operational

Mondial Relay Operational

OnTrac Operational

OrangeDS Operational

Passport Operational

Pitney Bowes Operational

Poste Italiane Operational

Purolator Operational

Royal Mail (InterSoft) Operational

Royal Mail (Storefeeder) Operational

Sendle Operational

Swyft Operational

UDS Operational

Veho Operational

parcel_perform Operational

DHL Benelux Operational

Estafeta Operational

New Zealand Post Operational

Parcel Operational

Parcelforce Operational

Posti Operational

Shippo Platform API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

DPD UK Tracking Maintenance Jan 25, 2025 09:00-09:45 PST

DPD UK will be performing maintenance on their tracking & transactions APIs from Jan 25 9:00 AM PST to Jan 25 9:45 AM PST

During this time, tracking & transactions information will not be available for any DPD UK shipments and DPD UK tracking and DPD UK transactions requests.
Posted on Jan 25, 2025 - 09:00 PST

DHL Germany Tracking Maintenance Jan 25, 2025 11:00-13:00 PST

DHL Germany will be performing maintenance on their tracking and shipment APIs from Jan 25 11:00 AM PST to Jan 25 1:00 PM PST

During this time, tracking and shipment information will not be available for any DHL Germany shipments and DHL Germany Tracking request.
Posted on Jan 24, 2025 - 11:56 PST

Intersoft Scheduled Maintenance Jan 26, 2025 11:00-12:00 PST

Intersoft will perform maintenance on their system on 2025-01-26 from 11:00 AM PT to 12:00 PM.

During the cited timeframe, Carrier will perform firmware updates on their firewalls and conduct failover troubleshooting and there will be temporary performance degradation.
Posted on Jan 18, 2025 - 06:50 PST

Deutsche Post Tracking Maintenance Jan 27, 2025 13:00-14:59 PST

Deutsche Post will be performing maintenance on their tracking APIs from January 27 and 01:00 PM PST to January 27 and 02:59 PM PST.

During this time, tracking information will not be available for any Deutsche Post Shipment tracking API and Deutsche Post Parcel Germany (DHL) tracking requests.
Posted on Jan 21, 2025 - 09:54 PST

Deutsche Post Scheduled Maintenance Jan 27, 2025 20:00-21:00 PST

Deutsche Post will perform maintenance on their system on 2025-01-27 from 20:00 PM PT to 21:00 PM PT

During the cited timeframe, there will be a impact on return shipments.
Posted on Jan 21, 2025 - 01:03 PST

Deutsche Post Tracking Maintenance Jan 28, 2025 12:00-14:00 PST

Deutsche Post will be performing maintenance on their tracking APIs from Jan 28 12:00 PM PST to Jan 28 2:00 PM PST.

During this time, tracking information will not be available for any Deutsche Post shipments tracking API and Deutsche Post Parcel Germany (DHL), tracking request.
Posted on Jan 23, 2025 - 14:26 PST

Royal mail Intersoft Scheduled Maintenance Feb 3, 2025 11:00-15:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Jan 21, 2025 - 12:17 PST

Scheduled - Royal mail Intersoft will perform maintenance on their system from 03-02-2025 11:00 AM PT to 03-02-2025 3:00 PM PT

During the cited timeframe, customers will not be able to produce labels or manifests within.
Feb 03, 2025 - 11:00 PST

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Jan 24, 2025

Elevated error rate on Australia Post Tracking

Resolved - This incident has been resolved.
Jan 24, 03:57 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 03:30 PST

Update - We are continuing to investigate this issue.
Jan 24, 03:23 PST

Investigating - We have detected an elevated error rate from the Australia Post Tracking API. Our engineering is actively working on this. During this time, tracking updates may be delayed but will be sent once the Tracking API is restored
Jan 24, 03:16 PST

Jan 23, 2025

Australia Post Tracking Maintenance

Completed - The scheduled maintenance has been completed.
Jan 23, 01:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:00 PST

Scheduled - Australia Post will be performing maintenance on their tracking APIs on January 23rd from 12:00 AM PT to 01:00 AM PT.

During this time, tracking information will not be available for any Australia Post shipments and Australia Post tracking requests.
Jan 22, 21:20 PST

Jan 22, 2025

Deutsche Post Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 22, 18:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 15:00 PST

Scheduled - Deutsche Post will perform maintenance on their system 22-01-2025 3:00 PM PT to 22-01-2025 6:00 PM PT

During the cited timeframe, there will be a brief impact. Parcel Germany (DHL) │ Private customer shipping
Jan 22, 13:00 PST

Jan 21, 2025

DPD DE Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 21, 08:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 PST

Scheduled - DPD DE will perform maintenance on their system from 21-01-2025 07:00 AM PT to 08:00 AM PT.

During the cited timeframe, there may be some interruptions in the connections.
Jan 14, 12:36 PST

Jan 20, 2025

No incidents reported.

Jan 19, 2025

Intersoft Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 19, 12:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 11:00 PST

Scheduled - Intersoft will perform maintenance on their system on 2025-01-19 from 11:00AM PT to 12:00PM.

During the cited timeframe, Carrier will perform firmware updates on their firewalls and conduct failover troubleshooting and there will be temporary performance degradation.
Jan 18, 06:49 PST

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

USPS Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 14, 21:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 18:00 PST

Scheduled - USPS will perform maintenance on their system from 15-01-2025 06:00 PM PT to 09:00 PM PT.

During the cited timeframe, there will be a brief impact on Addresses, Labels, & Shipment API.
Jan 14, 11:54 PST

Degraded Tracking API Performance for Australia post

Resolved - This incident has been resolved.
Jan 14, 17:21 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 09:41 PST

Update - We are continuing to investigate this issue.
Jan 14, 07:51 PST

Investigating - We are investigating reports of degraded Tracking API performance for Australia post
Jan 14, 07:50 PST

Elevated error rate on USPS transaction

Resolved - This incident has been resolved.
Jan 14, 11:16 PST

Investigating - We have detected an elevated error rate from USPS transaction API. Our team has contacted the carrier and we are monitoring the situation.
Jan 12, 15:58 PST

Jan 13, 2025

No incidents reported.

Jan 12, 2025

Elevated error rate on USPS Transactions

Resolved - This incident has been resolved.
Jan 12, 14:48 PST

Monitoring - The error rate has been reduced, and we are currently monitoring the situation.
Jan 12, 13:56 PST

Investigating - We have detected an elevated error rate from USPS Transactions API. Our team has contacted the carrier and we are monitoring the situation.
Jan 12, 13:18 PST

Jan 11, 2025

Shippo Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 11, 21:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 20:00 PST

Scheduled - Shippo has an upcoming scheduled maintenance window on 11th Jan from 08:00 to 09:00 PM PT. A downtime of approximately 15 minutes is expected during this window. During this time, all Shippo services will experience a temporary disruption.
Affected Services: Shipments, Addresses, Tracking, Transactions, Rates
Jan 7, 16:40 PST

Jan 10, 2025

No incidents reported.