Minor Service Outage
Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier APIs ? Partial Outage
USPS Operational
UPS Operational
FedEx ? Operational
Airterra Operational
APC Postal Operational
APG Operational
Australia Post Operational
Axlehire Operational
Better Trucks Operational
Canada Post Operational
CDL Operational
Chronopost Operational
Colissimo Operational
Correos ? Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express ? Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
EVRi Operational
ePost Operational
Fastway Australia Operational
Globegistics ? Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO ? Operational
Maergo Operational
Mondial Relay Operational
Newgistics Operational
OnTrac Operational
OrangeDS Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
RoyalMail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
RR Donnelley Operational
Sendle Partial Outage
UDS Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Australia Post Tracking Maintenance May 25, 2024 04:00-12:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 22, 2024 - 15:23 PDT
Scheduled - Australia Post will be performing maintenance on their tracking APIs from Saturday, May 25 04:00 AM PDT and May 25 12:00 PM PDT.

During this time, tracking information will not be available for any Australia Post shipments and Australia Post tracking requests.

May 22, 2024 - 15:22 PDT
DPD UK Scheduled Maintenance May 26, 2024 09:00-09:45 PDT
DPD UK will be performing maintenance on their Shipping platform on Sunday 26th May from 5:00 pm to 5.45 pm BST.

During this time in DPD UK Login service and Create label service will not be unavailable.

Posted on May 24, 2024 - 10:16 PDT
API Response Time
Fetching
Past Incidents
May 24, 2024

No incidents reported today.

May 23, 2024
Resolved - This incident has been resolved.
May 23, 17:21 PDT
Investigating - We are currently investigating this issue.
May 23, 15:13 PDT
Resolved - Services are back to operational. The incident is resolved
May 23, 02:48 PDT
Investigating - We are currently investigating this issue.
May 22, 17:35 PDT
May 22, 2024
Resolved - This incident has been resolved.
May 22, 18:00 PDT
Update - We are continuing to monitor for any further issues.
May 22, 14:28 PDT
Update - We are continuing to monitor for any further issues.
May 22, 11:39 PDT
Monitoring - Tracking webhooks are delayed, and we are seeing slowness on Label generation but no failures. All other services are fully functional
May 22, 11:39 PDT
Identified - Update: While we are still investigating the root cause, we have been able to implement a workaround that allows most requests to be processed successfully.
We will share another update as soon as we have a new development.

May 22, 10:37 PDT
Update - We are continuing to investigate this issue.
May 22, 09:40 PDT
Update - We are continuing to investigate this issue.
May 22, 09:18 PDT
Update - We are continuing to investigate this issue.
May 22, 09:07 PDT
Investigating - We are currently investigating this issue.
May 22, 09:06 PDT
May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - This incident has been resolved.
May 17, 12:59 PDT
Update - We are continuing to monitor for any further issues.
May 17, 12:30 PDT
Update - We are continuing to monitor for any further issues.
May 17, 12:28 PDT
Monitoring - UPS APIs have recovered and are operational for the past 15 minutes. We will continue to monitor for the next couple of hours.
May 17, 12:28 PDT
Update - UPS APIs are experiencing an outage that affects all customers. We're monitoring the situation and will update status accordingly.
May 17, 12:02 PDT
Identified - UPS APIs are experiencing an outage that affects all customers. We're monitoring the situation and will update status accordingly.
May 17, 12:00 PDT
Update - We are continuing to investigate this issue.
May 17, 11:47 PDT
Investigating - We are currently investigating this issue.
May 17, 11:46 PDT
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024
Completed - The scheduled maintenance has been completed.
May 11, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 11, 04:00 PDT
Scheduled - Tracking APIs Planned Outage: Saturday, May 11, 09:00 pm AEST to Sunday, May 12, 09:00 am AEST

Due to routine maintenance, the Tracking APIs will not be available between Saturday, May 11 09:00 pm AEST, and May 12 09:00 am AEST.

Components affected
Shipping & Tracking APIs - Tracking

Australia Post apologises for any inconvenience.

May 8, 11:17 PDT
May 10, 2024
Resolved - This incident has been resolved.
May 10, 10:46 PDT
Investigating - We are currently investigating this issue.
May 10, 10:22 PDT