All Systems Operational

Shippo REST API Operational
Shippo Web Dashboard Operational
Carrier API Operational
USPS Operational
UPS Operational
FedEx Operational
Airterra Operational
APC Postal Operational
APG Operational
Aramex Operational
Asendia US Operational
Australia Post Operational
Axlehire Operational
Better Trucks Operational
Canada Post Operational
CDL Operational
Chronopost Operational
Colissimo Operational
Correos Operational
CouriersPlease Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
ePost Global Operational
EVRi Operational
Globegistics Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO Operational
Mondial Relay Operational
OnTrac Operational
OrangeDS Operational
Passport Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
Royal Mail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
Sendle Operational
Swyft Operational
UDS Operational
Veho Operational
DHL Benelux Operational
Estafeta Operational
New Zealand Post Operational
Parcel Operational
Parcelforce Operational
Posti Operational
landmark_global Operational
Ecms_express Operational
Hunter_express Operational
Austrian Post Express Operational
Estafeta Operational
Shippit Operational
Uni Uni Operational
Canpar courier Operational
UK mail Operational
Parcll Operational
ABF Freight Operational
Whistl Operational
RL carriers Operational
XPO Operational
Shippo Platform API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

3rd Party Tracking Maintenance May 23, 2026 12:00-15:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 00:13 UTC
Scheduled - 3rd party vendor has a scheduled maintenance window on May 23, 2026 at 12:00 PM UTC. This will last up to 3 hours.

During this period, tracking information for USPS Letters and Flats may not be available. We recommend retrying any failed requests after maintenance is complete.
May 20, 2026 - 23:40 UTC

USPS Tracking Maintenance May 25, 2026 00:00-08:00 UTC

USPS has a scheduled maintenance window on May 25, 2026, at 12:00 AM UTC. This will last up to 8 hours. During this time, tracking information will be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Posted on May 21, 2026 - 17:28 UTC

Deutsche Post Tracking Maintenance May 25, 2026 08:00-09:00 UTC

Deutsche Post has a scheduled maintenance window on May 25, 2026, at 08:00 PM UTC. This will last up to 1 hour. During this time, shipment and tracking services may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete
Posted on May 18, 2026 - 23:32 UTC

USPS scheduled maintenance May 29, 2026 01:00-05:00 UTC

USPS has a scheduled maintenance window on May 29, 2026, from 1:00 AM UTC to 5:00 AM UTC. This will last up to 4 hours.

During this period, tracking updates may be intermittently unavailable. Users may also experience issues creating domestic and international shipment labels, as well as Scan Forms (Manifest).

We recommend retrying any failed requests after maintenance is complete.
Posted on May 18, 2026 - 21:32 UTC
System Metrics Month Week Day
API Response Time
Fetching
May 21, 2026

No incidents reported today.

May 20, 2026

No incidents reported.

May 19, 2026
Elevated error rate on dhl_ecommerce Transaction
Resolved - This incident has been resolved.
May 19, 18:57 UTC
Investigating - We have detected an elevated error rate from dhl_ecommerce transactions. Our team has contacted the carrier and we are monitoring the situation
May 19, 18:51 UTC
3rd party tracking updates issue
Resolved - This incident has been resolved.
May 19, 17:20 UTC
Identified - The issue has been identified and a fix is being implemented.
May 4, 20:42 UTC
Update - We are continuing to investigate this issue.
Apr 27, 06:15 UTC
Investigating - We are currently experiencing an issue affecting tracking updates for shipments handled by XPO. Tracking events may not be visible on our platform at this time.
This issue is caused by a problem with a third-party integration that supports XPO tracking. Our partner is aware of the issue and is actively working on a fix.
At this time, we do not have a confirmed timeline for resolution. We will continue to share updates as more information becomes available.
Apr 27, 06:11 UTC
May 18, 2026
Royal Mail InterSoft Tracking Degradation (Third-Party Issue)
Resolved - This incident has been resolved.
May 18, 16:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 18:38 UTC
Investigating - We are currently experiencing degraded tracking updates for Royal Mail Intersoft shipments due to an issue with a third-party provider. This may result in delayed or unreliable tracking information.

Our partner is actively working on a resolution. We are monitoring the situation closely and will provide updates as soon as more information becomes available.
May 4, 20:48 UTC
May 17, 2026
USPS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 08:00 UTC
Scheduled - USPS has a scheduled maintenance window on May 17, 2026 at 8:00 AM UTC. This will last up to 7 hours 30 minutes. During this time, manifest processing will be delayed, while USPS QR code generation and tracking information may be intermittently unavailable. Additionally, users will be unable to create labels for International, Military, and U.S. territory shipments.We recommend retrying any failed requests after maintenance is complete.
May 8, 23:51 UTC
USPS QR Code maintenance
Completed - The scheduled maintenance has been completed.
May 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 07:00 UTC
Scheduled - USPS has a scheduled maintenance on May 17, 2026 at 07:00 AM UTC. This will last up to 3 hours.

During this time, USPS QR Code label generation may be unavailable. We recommend retrying any failed QR Code requests after the maintenance is complete.
May 13, 22:55 UTC
EVRi Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 00:00 UTC
Scheduled - EVRi has a scheduled maintenance window on May 17, 2026 at 12:00 AM UTC, This will last up to 2 hours, During this time, QR code and label generation will be unavailable. We recommend retrying any failed requests after the maintenance is complete.
Apr 30, 14:29 UTC
May 16, 2026
USPS Scheduled Maintenance-MAY 16
Completed - The scheduled maintenance has been completed.
May 16, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 00:00 UTC
Scheduled - USPS has scheduled maintenance on May 16, 2026, starting at 12:00 AM UTC and lasting up to 8 hours. During this time, tracking updates and webhooks may be delayed, and tracking data may be temporarily unavailable or stale. USPS will process the backlog of tracking events once maintenance is complete.
May 15, 14:11 UTC
May 15, 2026

No incidents reported.

May 14, 2026
May 13, 2026
USPS QR Code maintenance
Completed - The scheduled maintenance has been completed.
May 13, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 01:00 UTC
Scheduled - USPS has a scheduled maintenance on May 13, 2026 at 01:00 AM UTC. This will last up to 3 hours. During this time, USPS QR Code label generation may be unavailable. We recommend retrying any failed QR Code requests after the maintenance is complete.
May 6, 00:58 UTC
May 12, 2026

No incidents reported.

May 11, 2026
USPS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 00:00 UTC
Scheduled - USPS has scheduled maintenance on May 11, 2026, at 12:00 AM UTC and last up to 8 hours. During this time, tracking updates and webhooks may be delayed, and tracking data may be temporarily unavailable or stale.
May 7, 13:55 UTC
May 10, 2026
USPS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 03:00 UTC
Scheduled - USPS has a scheduled maintenance window on May 10, 2026 at 3:00 AM UTC. This will last up to 4 hours. During this time, users will be unable to create label for International, Military and US territory shipments. We recommend retrying any failed requests after maintenance is complete.
May 8, 18:57 UTC
Deutsche Post Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 06:00 UTC
Scheduled - Deutsche Post has a scheduled maintenance window on May 10, 2026 at 06:00 AM UTC. This will last up to 1 hours. During this time, shipment and tracking services may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete
May 5, 08:53 UTC
Royal mail store feeder Tracking Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 22:30 UTC
Scheduled - Royal mail Store feeder has a scheduled maintenance window on May 9, 2026 at 22:30 UTC. This will last up to 6 hours. During this time, tracking information will be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
May 6, 15:45 UTC
Royal mail store feeder Tracking Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 21:30 UTC
Scheduled - Hi Team, Royal mail Store feeder has a scheduled maintenance window on May 9, 2026 at 21:30 UTC. This will last up to 6 hours. During this time, tracking information will be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Apr 30, 14:32 UTC
May 9, 2026
May 8, 2026
Intermittent UPS rate quote and label failures
Resolved - This incident has been resolved.
May 8, 20:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 18:34 UTC
Investigating - As of 16:30 UTC, the majority of Shippo's UPS authentication token renewal requests have failed over the past 75 minutes, causing intermittent errors with UPS rate quotes and label generation for accounts that use UPS. Shippo engineering is in active contact with UPS to coordinate a resolution and is reviewing token renewal patterns on our side.
May 8, 16:46 UTC
USPS Tracking disruption
Resolved - This incident has been resolved.
May 8, 18:19 UTC
Investigating - We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
May 8, 16:03 UTC
May 7, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage