All Systems Operational

Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier API ? Operational
USPS Operational
UPS Operational
FedEx Operational
Airterra Operational
APC Postal Operational
APG Operational
Aramex Operational
Asendia US Operational
Australia Post Operational
Axlehire Operational
Better Trucks Operational
Canada Post Operational
CDL Operational
Chronopost Operational
Colissimo Operational
Correos Operational
CouriersPlease Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
ePost Global Operational
EVRi Operational
Globegistics Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO Operational
Mondial Relay Operational
OnTrac Operational
OrangeDS Operational
Passport Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
Royal Mail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
Sendle Operational
Swyft Operational
UDS Operational
Veho Operational
parcel_perform ? Operational
DHL Benelux Operational
Estafeta Operational
New Zealand Post Operational
Parcel Operational
Parcelforce Operational
Posti Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

USPS Tracking Maintenance Jul 21, 2025 00:00-07:00 UTC

USPS will be performing maintenance on their tracking APIs from July 21, 2025 00:00 AM UTC to July 21, 2025 07:00 AM UTC

During this time, tracking information will not be available for any USPS tracking requests.
Posted on Jul 17, 2025 - 17:05 UTC

Deutsche Post Scheduled Maintenance Jul 22, 2025 03:00-04:00 UTC

Deutsche Post will perform maintenance on their system from July 22,2025 at 03:00 AM UTC to July 22,2025 at 04:00 AM UTC

During the cited timeframe, there will be a brief impact on return shipments.
Posted on Jul 15, 2025 - 11:39 UTC

USPS Scheduled Maintenance Jul 23, 2025 01:00-04:00 UTC

USPS will perform maintenance on their system from July 23, 2025 at 01:00 AM UTC to July 23, 2025 at 04:00 AM UTC.

During the cited timeframe, both Label Providers and Requestors may be unable to communicate with the Label Broker service.
Posted on Jul 15, 2025 - 18:34 UTC

Australia Post Tracking Maintenance Aug 1, 2025 13:00-14:00 UTC

Australia Post will be performing maintenance on their tracking APIs from August 01, 2025 13:00 UTC to August 01, 2025 14:00 UTC

During this time, tracking information will not be available for any Australia Post shipments and Australia Post tracking requests.
Posted on Jun 20, 2025 - 07:11 UTC

Australia Post Tracking Maintenance Aug 3, 2025 12:00-15:00 UTC

Australia Post will be performing maintenance on their tracking APIs from August 03, 2025 12:00 UTC to August 03, 2025 15:00 UTC

During this time, tracking information will not be available for any Australia Post shipments and Australia Post tracking requests.
Posted on Jun 20, 2025 - 07:16 UTC
System Metrics Month Week Day
API Response Time
Fetching
Jul 18, 2025

No incidents reported today.

Jul 17, 2025
Couriers Please Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 09:00 UTC
Scheduled - Couriers Please will perform maintenance on their customer facing API from July 17th, 2025 at 09:00 AM UTC to 11:00 AM UTC.

During the maintenance window some customers may experience intermittent issues connecting to the APIs.
Customers may continue to use the APIs as usual. Access to the Couriers Please website will not be affected.
Jul 17, 01:31 UTC
Elevated error rate on CDL Tracking
Resolved - This incident has been resolved.
Jul 17, 03:02 UTC
Investigating - We have detected an elevated error rate from CDL Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Jul 16, 22:53 UTC
Australia Post Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 11:00 UTC
Scheduled - Australia Post will perform maintenance on their system from July 16, 2025 11:00 AM UTC to July 16, 2025 22:00 PM UTC

During this period, MyPost customers are unable to complete label purchases when using a card as their payment method. Additionally, customers are currently unable to connect their own Australia Post (BYO) accounts to Shippo.
Jul 15, 00:22 UTC
Jul 16, 2025
Elevated error rate on Poste Italiane services
Resolved - This incident has been resolved.
Jul 16, 19:04 UTC
Investigating - We are experiencing multiple issues with Poste Italiane services. We have reached out to the carrier and and actively monitoring the status of these issues and will provide further updates soon.
Jul 16, 16:14 UTC
USPS Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:00 UTC
Scheduled - USPS will be performing maintenance on their tracking APIs from July 16, 2025 00:00 AM UTC to July 16, 2025 07:00 AM UTC

During this time, tracking will be delayed/stale.
Jul 15, 21:56 UTC
Jul 15, 2025
Canada Post - Temporary outage
Resolved - This incident has been resolved.
Jul 15, 16:57 UTC
Investigating - Canada Post is currently undergoing scheduled maintenance. Services may be temporarily unavailable until further notice.
Jul 2, 18:57 UTC
Issue affecting USPS International Labels
Resolved - This incident has been resolved.
Jul 15, 00:46 UTC
Investigating - We are currently experiencing an issue with USPS International label purchases with Shippo's account, resulting in failed requests due to token authorization errors. We are actively monitoring the issue and are in contact with the carrier to work toward a resolution.
Jul 14, 22:34 UTC
Jul 14, 2025
Elevated error rate on FedEx affects tracking and address validation
Resolved - This incident has been resolved.
Jul 14, 17:44 UTC
Monitoring - FedEx OAuth API has recovered. Both FedEx tracking and address validation services are operational. We will continue to monitor the incident.
Jul 14, 16:50 UTC
Update - We are continuing to work with FedEx for this issue.
Jul 14, 16:30 UTC
Identified - We have detected an elevated error rate from FedEx OAuth API around July 14th 15:30 UTC. This affects our tracking and address validation services. Our team has contacted the carrier and we are monitoring the situation.
Jul 14, 15:45 UTC
Jul 13, 2025
USPS Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 00:00 UTC
Scheduled - USPS will be performing maintenance on their tracking APIs from July 13, 2025 12:00 AM UTC to July 13, 2025 8:00 AM UTC
During this time, tracking information will not be available for any USPS tracking requests.
Jul 10, 15:07 UTC
EVRI Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 01:00 UTC
Scheduled - EVRI will perform maintenance on their system from July 13, 2025, at 01:00 AM UTC to July 13, 2025, at 2:00 AM UTC.

Impacted details were not clear. We are awaiting clarification from the carrier and will update the page once we have confirmation.
Jul 11, 17:23 UTC
Jul 12, 2025
DPD UK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 12, 16:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 16:00 UTC
Scheduled - DPD UK will perform maintenance on their system July 12, 2025 4:00 PM UTC to July 12, 2025 4:30 PM UTC

During the cited timeframe, Users might experience difficulties creating labels during this period.
Jul 11, 17:44 UTC
Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
USPS Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 00:00 UTC
Scheduled - USPS will be performing maintenance on their tracking APIs from July 07, 2025 00:00 AM UTC to July 07, 2025 07:00 AM UTC.

During this time, tracking will be delayed/stale.
Jul 3, 21:08 UTC
Jul 6, 2025
Elevated error rate on Royal Mail (Storefeeder) Tracking
Resolved - This incident has been resolved.
Jul 6, 05:58 UTC
Investigating - We have detected an elevated error rate from Royal Mail (Storefeeder) Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Jul 5, 22:32 UTC
Jul 5, 2025
DPD UK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 16:00 UTC
Scheduled - DPD UK will perform maintenance on their system from July 05, 2025 16:00 UTC to July 05, 2025 16:30 UTC.

During the cited timeframe, users will be unable to log in and create labels during this time.
Jul 4, 15:06 UTC
Jul 4, 2025
USPS Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Jul 4, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 00:00 UTC
Scheduled - USPS will be performing maintenance on their tracking APIs from July 04, 2025 at 00:00 UTC to July 04, 2025 at 08:00 UTC

During this time, tracking will be delayed/stale.
Jul 3, 20:01 UTC
Elevated error rate on APG Shipment Service
Resolved - This incident has been resolved.
Jul 4, 00:49 UTC
Investigating - We have detected an elevated error rate from APG's Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Jun 27, 21:32 UTC
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