Identified - FedEx has identified the issue and expects to resolve it by tomorrow
Jun 14, 2024 - 14:26 PDT
Update - We have detected that FedEx's API is returning higher than usual prices. Our team has contacted the carrier and we are monitoring the situation.
Jun 14, 2024 - 10:22 PDT
Investigating - We are seeing higher rates for FedEx, our team actively investigating the issue and working with carrier for more updates
Jun 14, 2024 - 08:45 PDT
Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier APIs ? Partial Outage
USPS Operational
UPS Operational
FedEx ? Partial Outage
Airterra Operational
APC Postal Operational
APG Operational
Australia Post Operational
Axlehire Operational
Better Trucks Operational
Canada Post Operational
CDL Operational
Chronopost Operational
Colissimo Operational
Correos ? Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express ? Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
EVRi Operational
ePost Operational
Fastway Australia Operational
Globegistics ? Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO ? Operational
Maergo Operational
Mondial Relay Operational
Newgistics Operational
OnTrac Operational
OrangeDS Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
RoyalMail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
RR Donnelley Operational
Sendle Operational
UDS Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Australia Post Tracking Maintenance Jun 15, 2024 05:00-10:00 PDT
Scheduled - Australia Post will be performing maintenance on their tracking APIs from June 15, 2024 5:00 AM -10:00 AM PDT.

During this time, tracking information will not be available for any Australia Post shipments and tracking requests.

Jun 11, 2024 - 22:28 PDT
FedEx Scheduled Maintenance Jun 15, 2024 11:00 - Jun 16, 2024 20:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 2024 - 15:48 PDT
Scheduled - FedEx will be performing maintenance on their Freight transactions from Saturday, June 15, 2024, 11:00 a.m. PST to Sunday, June 16, 2024, 08:00 p.m. PST

This outage will impact all channels used to process FedEx Freight transactions. Customers will experience slow response times or technical difficulties during the time.

Jun 13, 2024 - 15:36 PDT
USPS Scheduled Maintenance Jun 20, 2024 18:00-18:15 PDT
USPS will be performing maintenance on their Web Tools, Impacting all Web Tools APIs - June 20, 2024 9pm ET (PROD)

During this time, USPS International label generation will be unavailable.

Posted on Jun 05, 2024 - 12:14 PDT
API Response Time
Fetching
Past Incidents
Jun 15, 2024

No incidents reported today.

Jun 14, 2024

Unresolved incident: FedEx's API is returning higher than usual prices.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024
Resolved - This incident has been resolved.
Jun 11, 10:59 PDT
Monitoring - We have seen a decrease in the error rate for tracking for the last 30 minutes, but we have not received an all-clear message from the carrier yet, moving the status page to Monitoring until we get confirmation from Carrier.
Jun 11, 04:20 PDT
Update - We have an update from Australia Post that there is a degraded performance on their Tracking APIs alone. Their label printing and pick up services are back to operational. We are working with Australia Post to get more information.
Jun 11, 01:33 PDT
Investigating - Australia Post has confirmed they are experiencing technical issues that are impacting Pickup, Label Printing and Tracking services. We are working with Australia Post in getting more updates
Jun 10, 23:34 PDT
Jun 10, 2024
Jun 9, 2024
Resolved - This incident has been resolved.
Jun 9, 17:47 PDT
Monitoring - We noticed that the error rates have decreased, but we have yet to receive confirmation from the carrier. Therefore, we are keeping this incident in a monitoring state.
Jun 9, 01:25 PDT
Investigating - We are seeing an elevated error rate with shipping services for Canada Post. This issue is due to an outage on the carrier's end. We are actively working with the carrier to obtain more updates and resolve the situation.
Jun 9, 00:04 PDT
Jun 8, 2024
Completed - The scheduled maintenance has been completed.
Jun 8, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 04:00 PDT
Scheduled - Australia Post will be performing maintenance on their Shipping & Tracking API on 06/08/2024 at 04.00 AM - 07.00 AM.

During this time, tracking information will not be available for any Australia Post shipments and tracking requests.

Jun 2, 23:21 PDT
Jun 7, 2024
Resolved - This incident has been resolved.
Jun 7, 10:51 PDT
Update - We are continuing to investigate this issue.
Jun 7, 07:36 PDT
Investigating - We are seeing a 100% Failure rate on transactions, , our team is actively working with Carrier to resolve the issue
Jun 7, 07:30 PDT
Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024
Resolved - USPS has confirmed us that they have resolved the issue. And tracking service is operational
Jun 4, 02:02 PDT
Update - USPS confirmed that they are experiencing an intermittent outage to the Tracking v1 and v3 APIs this morning. We are working with carrier in getting the updates.
Jun 4, 01:35 PDT
Update - We are continuing to investigate this issue.
Jun 4, 01:33 PDT
Investigating - USPS confirmed that they are experiencing an intermittent outage to the Tracking v1 and v3 APIs this morning. We are working with carrier in getting the updates.
Jun 4, 01:32 PDT
Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024
Completed - The scheduled maintenance has been completed.
Jun 1, 14:57 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 10:57 PDT
Scheduled - CDL will be performing maintenance on their CDL Server and Database upgrades from June 1, 2024 11:59AM - 6:00PM EDT

During this time all CDL service will be unavailable.

Jun 1, 10:56 PDT
Resolved - We received a communication from the carrier that they have scheduled maintenance from June 1, 2024 11:59AM - 6:00PM EDT we have created a separate schedule maintenance template
Closing this incident

Jun 1, 11:09 PDT
Investigating - We are currently investigating this issue.
Jun 1, 10:19 PDT