USPS will perform maintenance on their system on Feb 12, 2025 at 02:00 UTC to Feb 12, 2025 at 06:00 UTC.
During this cited timeframe, tracking information and International label purchase will not be available for any USPS requests. We recommend retrying any failed requests after maintenance is complete. Posted on
Jan 30, 2026 - 07:25 UTC
Resolved -
This incident has been resolved.
Feb 2, 23:25 UTC
Monitoring -
Our team is seeing that the issue has been resolved. We’re continuing to monitor on our end.
Feb 2, 22:25 UTC
Investigating -
We are currently investigating an issue where some customers may experience difficulties retrieving shipping rates from UPS, Royal Mail (SF), FedEx, and USPS. During this time, rate requests may fail or return incomplete results.
Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide updates as more information becomes available.
Feb 2, 22:07 UTC
Completed -
The scheduled maintenance has been completed.
Feb 2, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 01:00 UTC
Scheduled -
Hi team, USPS has a scheduled maintenance window on Feb 2, 2026, at 1:00 AM UTC. This will last up to 8 hours. During this time, tracking information will not be available for any USPS tracking requests. We recommend retrying any failed requests after maintenance is complete.
Jan 29, 18:23 UTC
Resolved -
This incident has been resolved.
Feb 2, 01:45 UTC
Investigating -
We’re seeing elevated error rates for the Deutsche post Tracking and Transaction services. We have reached out to the carrier and and actively monitoring the status of these issue and will provide further updates soon.
Feb 2, 00:36 UTC
Completed -
The scheduled maintenance has been completed.
Jan 31, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 01:00 UTC
Scheduled -
Hi team, USPS has a scheduled maintenance window on Jan 31, 2026, at 1:00 AM UTC. This will last up to 8 hours. During this time, tracking information will not be available for any USPS tracking requests. We recommend retrying any failed requests after maintenance is complete.
Jan 30, 16:29 UTC
Resolved -
This incident has been resolved.
Jan 30, 22:48 UTC
Investigating -
We have detected an elevated error rate from FedEx Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Jan 30, 14:26 UTC
Resolved -
This incident has been resolved.
Jan 29, 20:51 UTC
Identified -
FedEx confirmed they are having outage on their end and their technical team working for the fix no ETA available yet
Jan 29, 17:19 UTC
Investigating -
We have detected an elevated error rate from FedEx API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction might get failed you can retry once the carrier's API is restored.
Jan 29, 17:18 UTC
Completed -
The scheduled maintenance has been completed.
Jan 25, 09:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 01:00 UTC
Scheduled -
Hi team, USPS has a scheduled maintenance window on Jan 25, 2026, at 1:00 AM UTC. This will last up to 8 hours. During this time, tracking information will not be available for any USPS tracking requests. We recommend retrying any failed requests after maintenance is complete.
Jan 23, 19:34 UTC
Completed -
The scheduled maintenance has been completed.
Jan 25, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 03:00 UTC
Scheduled -
USPS has a scheduled API maintenance window on January 25, 2026, at 03:00 AM UTC. This maintenance will last up to 6 hours. During this time, you may not be able to sign in to your USPS.com account, label purchase will be impacted and payment transactions on some applications may be temporarily unavailable. We apologize for any inconvenience.
Jan 7, 19:48 UTC
Resolved -
This incident has been resolved.
Jan 24, 03:14 UTC
Investigating -
We have detected an elevated error rate from Deutsche Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Jan 23, 22:11 UTC
Resolved -
This incident has been resolved.
Jan 23, 16:53 UTC
Monitoring -
We have detected an elevated error rate from Canada Post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.
Jan 23, 12:55 UTC
Resolved -
This incident has been resolved.
Jan 23, 12:35 UTC
Monitoring -
We have detected an elevated error rate from Canada Post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.
Jan 23, 12:11 UTC
Completed -
The scheduled maintenance has been completed.
Jan 23, 06:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 01:00 UTC
Scheduled -
USPS has a scheduled maintenance window on Jan 23, 2026 at 1:00 AM UTC.This will last up to 5 hours 45 min, During this time, test environment will not be available. We recommend retrying any failed requests after maintenance is complete.
Jan 21, 12:33 UTC
Resolved -
This incident has been resolved.
Jan 22, 21:29 UTC
Investigating -
We have detected an elevated error rate from Canada Post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.
Jan 22, 20:58 UTC
Completed -
The scheduled maintenance has been completed.
Jan 21, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 01:00 UTC
Scheduled -
USPS has a scheduled maintenance window on Jan 21, 1:00 AM UTC.This will last up to 8 hours, During this time, tracking information will not be available for any USPS tracking requests.. We recommend retrying any failed requests after maintenance is complete.
Jan 19, 15:30 UTC
Resolved -
Resolved – Outbound Tracking Service The service has been restored and is operating normally, with no impact to new tracking updates. Some tracking updates entered a terminal state (e.g. delivered) during the incident and will require manual correction. We will follow up to resolve these remaining items, which are expected to be limited in scope.
Jan 20, 12:21 UTC
Monitoring -
Monitoring – Outbound Tracking Service We have resolved the issue causing elevated error rates for new outbound tracking updates. Some previously affected tracking messages may still be delayed while we work through a backlog. We are monitoring the system closely and will provide another update once all impacted messages have been fully processed.
Jan 20, 11:49 UTC
Update -
We are continuing to investigate this issue.
Jan 20, 11:04 UTC
Investigating -
we are currently investigating an issue causing elevated error rates (approximately 33%) impacting outbound tracking webhook updates. As a result, some tracking information may be delayed or temporarily unavailable. Our team is actively working to identify the root cause and resolve the issue.
Jan 20, 11:03 UTC