Shippo Status

All Systems Operational

Shippo REST API Operational

Shippo Web Dashboard Operational

Carrier APIs Operational

USPS Operational

FedEx Operational

UPS Operational

DHL Express Operational

Canada Post Operational

Mondial Relay Operational

DHL Germany Operational

GLS Operational

DHL eCommerce Operational

Purolator Operational

Newgistics Operational

Lasership Operational

OnTrac Operational

Australia Post Operational

Hermes UK Operational

Deutsche Post Operational

Shippo Platform API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

Fetching

API Response Time

Fetching

Past Incidents

Jan 25, 2022

No incidents reported today.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

Degraded Service Performance

Resolved - The Shippo API and webapp are functioning normally again. A failure in a backend service caused high latency and elevated error rates between 1:25 AM and 1:45 AM PST. The underlying issue has been addressed.
Jan 21, 01:57 PST

Identified - We have identified the issue and are applying a fix.
Jan 21, 01:47 PST

Investigating - We are investigating reports of degraded performance affecting the Shippo service.
Jan 21, 01:43 PST

Jan 20, 2022

Degraded Web Dashboard Performance

Resolved - This incident has been resolved.
Jan 20, 12:17 PST

Update - The sporadic label generation failure issue has been resolved. We continue to monitor...
Jan 20, 11:52 PST

Update - We are continuing to monitor and currently investigating label generation failure in some pages resulting in from the fixes we applied today
Jan 20, 11:33 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 10:35 PST

Update - We are continuing to work on a fix to address this issue.
Jan 20, 10:15 PST

Update - We are continuing to work on a fix for this issue.
Jan 20, 09:47 PST

Update - We are continuing to work on a fix to address this issue.
Jan 20, 09:17 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 20, 05:58 PST

Investigating - The Shippo web dashboard is currently inaccessible.
Jan 20, 05:23 PST

Degraded Address Endpoint Performance

Resolved - This incident has been resolved.
Jan 20, 08:42 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 08:20 PST

Update - We are continuing to work on a fix for this issue.
Jan 20, 07:43 PST

Identified - We are currently experiencing issues impacting the address endpoint. We have identified the cause and will be applying a fix soon.
Jan 20, 07:36 PST

Degraded Web Dashboard Performance

Resolved - We have addressed the problems preventing the Shippo web dashboard from loading.
Jan 20, 04:22 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 04:09 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 20, 04:01 PST

Update - The Shippo webapp is currently inaccessible. We are continuing to investigate the problem.
Jan 20, 03:31 PST

Investigating - We are investigating reports of degraded performance affecting the Shippo web dashboard.
Jan 20, 02:42 PST

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

FedEx Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 15, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:00 PST

Scheduled - FedEx will be performing maintenance on their Production API from 7:00PM Pacific Time to 11:00 PM Pacific Time on Saturday, Jan 15th 2022. During this time, FedEx rating, tracking, and shipping services will be unavailable.
Jan 10, 10:15 PST

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.