Shippo Status

All Systems Operational

Shippo REST API Operational

Shippo Web Dashboard Operational

Carrier APIs Operational

USPS Operational

UPS Operational

FedEx Operational

Airterra Operational

APC Postal Operational

APG Operational

Aramex Operational

Asendia US Operational

Australia Post Operational

Axlehire Operational

Better Trucks Operational

Canada Post Operational

CDL Operational

Chronopost Operational

Colissimo Operational

Correos Operational

CouriersPlease Operational

Deutsche Post Operational

DHL eCommerce Operational

DHL Express Operational

DHL Germany Operational

DPD DE Operational

DPD UK Operational

ePost Global Operational

EVRi Operational

Globegistics Operational

GLS Operational

La Poste Operational

Lasership Operational

LSO Operational

Mondial Relay Operational

OnTrac Operational

OrangeDS Operational

Passport Operational

Pitney Bowes Operational

Poste Italiane Operational

Purolator Operational

Royal Mail (InterSoft) Operational

Royal Mail (Storefeeder) Operational

Sendle Operational

Swyft Operational

UDS Operational

Veho Operational

Shippo Platform API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

DHL Scheduled Maintenance Oct 23, 2024 20:00-21:00 PDT

DHL will perform maintenance on their system on 23-10-2024 from 08:00 PM PT to 09:00 PM PT

During the cited timeframe, there will be a impact on return shipments.
Posted on Oct 17, 2024 - 11:50 PDT

Royal Mail (InterSoft) Scheduled Maintenance Nov 4, 2024 12:00-16:00 PST

Royal Mail (InterSoft) will perform maintenance on their system on November 4 from 12:00 PM PT to 16:00 PM PT.

During the cited timeframe, customers will not be able to produce labels or manifests
Posted on Oct 18, 2024 - 10:54 PDT

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Oct 21, 2024

No incidents reported today.

Oct 20, 2024

Elevated error rate on DHL E-Commerce Tracking service

Resolved - This incident has been resolved.
Oct 20, 02:01 PDT

Investigating - We are currently investigating this issue.
Oct 20, 01:40 PDT

Deutsche Post Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 20, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 21:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 16, 06:57 PDT

Scheduled - Deutsche Post will perform maintenance on their system on October 20, 2024, between 6:00 a.m. and 11:00 a.m. (CEST)

During the cited timeframe, the installation of updates is planned and the application is therefore not accessible.
Oct 14, 11:07 PDT

Deutsche Post Tracking Maintenance

Completed - The scheduled maintenance has been completed.
Oct 20, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 23:00 PDT

Scheduled - Deutsche Post will be performing maintenance on their Shipping and tracking APIs on October 19th 11:00 PM PST to October 20th 01:00 AM PST

During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.
Oct 17, 15:35 PDT

Oct 19, 2024

Elevated error rate on Royal Mail SF Tracking

Resolved - This incident has been resolved.
Oct 19, 22:33 PDT

Investigating - We have detected an elevated error rate from Royal Mail SF Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Oct 19, 14:18 PDT

Deutsche Post Tracking Maintenance

Completed - The scheduled maintenance has been completed.
Oct 19, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 11:00 PDT

Scheduled - Deutsche Post will be performing maintenance on their tracking APIs on October19th from 11:00 AM PST to 03:00 PM PST

During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.
Oct 18, 10:28 PDT

Oct 18, 2024

No incidents reported.

Oct 17, 2024

USPS Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 17, 18:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 18:00 PDT

Scheduled - USPS will perform maintenance on their system on 17-10-2024 from 18:00 PM PT to 18:15 PM PT

During the cited timeframe, integrators could see errors or potential degraded API performance when creating USPS Labels to or from Military, US Territories or international addresses.
Oct 15, 17:20 PDT

Oct 16, 2024

Elevated error rate on RoyalmailSF Transaction and Shipment API

Resolved - This incident has been resolved.
Oct 16, 13:47 PDT

Update - Error rate has reduced , but we are yet to receive confirmation from the carrier. We have been monitoring the alert for a while.
Oct 16, 13:39 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 13:26 PDT

Investigating - We have detected an elevated error rate from the RoyalmailSF Transaction and Shipment API. Our team has contacted the carrier, and we are monitoring the situation.
Oct 16, 12:45 PDT

Oct 15, 2024

No incidents reported.

Oct 14, 2024

Degraded API Performance - Elevated error rates that may affect the timely processing of orders

Resolved - The Shippo API experienced degraded performance between 10/14/2024 04:58 PM PT and 10/14/2024 05:18 PM PT. The problem is now resolved.
Oct 14, 17:29 PDT

Update - We are continuing to investigate this issue.
Oct 14, 17:11 PDT

Investigating - Elevated error rates that may affect the timely processing of orders, We are investigating reports.
Oct 14, 16:59 PDT

Elevated error rate on Hermes_UK Tracking

Resolved - This incident has been resolved.
Oct 14, 06:46 PDT

Investigating - We have detected an elevated error rate from Hermes_UK's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Oct 14, 05:00 PDT

Oct 13, 2024

DPD UK Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 13, 08:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 08:00 PDT

Scheduled - DPD UK will perform maintenance on their system from 10/13/2024 04:00 PM BST to 04:45 PM BST.

During the cited timeframe, user will be unable to log in and create labels during this time.
Oct 11, 03:04 PDT

Oct 12, 2024

Elevated error rate on Mondial Relay Tracking

Resolved - This incident has been resolved.
Oct 12, 15:55 PDT

Investigating - We have detected an elevated error rate from mondial_relay tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Oct 12, 15:38 PDT

Oct 11, 2024

No incidents reported.

Oct 10, 2024

Elevated error rate on Royal Mail sf shipment

Resolved - This incident has been resolved.
Oct 10, 15:15 PDT

Monitoring - The error rate has been mitigated, and we are actively monitoring the current situation.
Oct 10, 15:05 PDT

Investigating - We have detected an elevated error rate from Royal Mail sf shipment API. Our team has contacted the carrier and we are monitoring the situation.
Oct 10, 14:43 PDT

Oct 9, 2024

Elevated error rate on GLS US Shipment

Resolved - This incident has been resolved.
Oct 9, 23:24 PDT

Investigating - We have detected an elevated error rate from GLS US Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Oct 9, 10:40 PDT

Elevated error rate on GLS US Shipment

Resolved - This incident has been resolved.
Oct 9, 08:35 PDT

Investigating - We have detected an elevated error rate from GLS US Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Oct 8, 15:43 PDT

Oct 8, 2024

Oct 7, 2024

Elevated error rate on Better Trucks Shipment

Resolved - This incident has been resolved.
Oct 7, 18:28 PDT

Investigating - We have detected an elevated error rate from Better Trucks Shipment API. Our team is working on this issue and we are monitoring the situation.
Oct 6, 06:32 PDT