Shippo Status

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:00 PDT

Scheduled - Canada Post will be performing upgrades to their core shipping services from Saturday, June 25th at 6 p.m. Pacific until Sunday, June 26th 5 a.m. Pacific. Rating, label generation, manifesting, and tracking may be impacted during this time period.

Shippo REST API Operational

Shippo Web Dashboard Operational

Carrier APIs Partial Outage

USPS Operational

FedEx Operational

UPS Operational

DHL Express Operational

Canada Post Partial Outage

Mondial Relay Operational

DHL Germany Operational

GLS Operational

DHL eCommerce Operational

Purolator Operational

Newgistics Operational

Lasership Operational

OnTrac Operational

Australia Post Operational

Hermes UK Operational

Deutsche Post Operational

Colissimo Operational

Chronopost Operational

Mondial Relay Operational

Poste Italiane Operational

DPD DE Operational

RoyalMail (InterSoft) Operational

CDL Operational

DPD UK Operational

Shippo Platform API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Deutsche Post Scheduled Maintenance Jun 29, 10:00-16:00 PDT

Deutsche Post will be performing maintenance on their Production API from June 29 10:00 AM to 4:00PM (PDT).
During this time Deutsche Post's all shipping services will be unavailable.
Posted on Jun 24, 18:52 PDT

System Metrics Month Week Day

API Uptime

Fetching

API Response Time

Fetching

Past Incidents

Jun 25, 2022

Unresolved incident: Canada Post Scheduled Maintenance.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

Degraded API Performance

Resolved - This incident has been resolved.
Jun 22, 11:14 PDT

Update - We observed an elevated rate of errors in the Shippo APIs and Shippo WebApp. A fix has been implemented and services have been restored.
We are continuing to monitor.
Jun 22, 11:06 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 22, 10:59 PDT

Investigating - We are investigating reports of degraded API performance.
Jun 22, 10:51 PDT

Jun 21, 2022

Web Dashboard and Platform API partial outage

Resolved - The issues are now resolved. Webapp and Platform APIs are operational.
Jun 21, 00:32 PDT

Monitoring - We applied necessary fixes. Partial outage is recovering. We are actively monitoring.
Jun 21, 00:22 PDT

Identified - We identified the issue is not widespread and the root cause is not at Shippo but an outside dependency.
Jun 21, 00:05 PDT

Investigating - We are investigating reports of Shippo web dashboard and Platform API partial outage.
Jun 21, 00:03 PDT

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

Degraded API Performance

Resolved - The Shippo service experienced degraded performance between 06/17/2022 02:37 AM PT and 06/17/2022 02:53 AM PT. The problem has been identified and is now resolved.
Jun 17, 02:30 PDT

Jun 16, 2022

No incidents reported.

Jun 15, 2022

Carriers APIs - Hermes UK Outage

Resolved - This incident has been resolved.
Jun 15, 07:13 PDT

Investigating - We are experiencing an issue affecting the Hermes UK Carriers API. We will provide updates as we have them.
Jun 14, 07:08 PDT

Jun 14, 2022

Degraded Orders API Performance

Resolved - Earlier we experienced a degradation of performance with our Orders API.
Jun 14, 11:16 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 09:21 PDT

Investigating - We are investigating reports of degraded API performance on Shippo Orders.
Jun 14, 08:10 PDT

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.