Update - The Canadian Union of Postal Workers (CUPW) has moved from a full, national strike to rotating strikes across select areas in Canada. As a result, Canada Post has resumed operations, and you can once again create and purchase Canada Post labels through Shippo. However, with rotating strike activity ongoing, delivery timelines remain unpredictable, and service guarantees are currently suspended.
What else to expect

Rotating strike activity may be isolated to specific locations, affecting those areas for a specified period of time.
During a rotating strike, Canada Post will accept, process and deliver mail and parcels in unaffected areas, but you can still expect delays.
Once an item is inducted into Canada Post’s network, it will be secure but cannot be retrieved if that facility is affected by a rotating strike. Items will be delivered as quickly as possible after a disruption is over and operations resume.

Customers should expect delays in pickup, processing, and delivery as operations stabilize.
If you choose to ship via Canada Post, please keep these considerations in mind. Additionally, please be aware that further strike action could occur with little to no notice, meaning this period remains unpredictable.

For the latest information including areas affected, visit Canada Post's negotiations updates page http://canadapost.ca/negotiations.

Oct 24, 2025 - 00:27 UTC
Update - We are continuing to investigate this issue.
Sep 27, 2025 - 19:59 UTC
Update - Due to a national strike by the Canadian Union of Postal Workers effective September 25th, customers are asked to refrain from mailing items to Canada via USPS, Royal Mail and Australia Post or domestically via Canada Post until further notice. This will impact shipments currently in transit as well as new shipments. It’s unclear how long the strike will last.

To ensure your packages don’t get delayed or lost, Shippo will be disabling all USPS, Royal Mail and AusPost service levels in our App and API for packages with a Canadian destination.

Your options with Shippo
Shippo offers alternative carrier options to keep your shipments moving to Canada, such as UPS, FedEx, and DHL Express. Log in to your Shippo account today to view available shipping options for destinations throughout Canada.

Sep 26, 2025 - 23:15 UTC
Update - We are continuing to investigate this issue.
Sep 26, 2025 - 23:12 UTC
Investigating - Due to a national strike by the Canadian Union of Postal Workers effective September 25th, customers are asked to refrain from mailing items to Canada via USPS or domestically via Canada Post until further notice. This will impact shipments currently in transit as well as new shipments. It’s unclear how long the strike will last.

To ensure your packages don’t get delayed or lost, Shippo will be disabling all USPS service levels in our App and API for packages with a Canadian destination.
Your options with Shippo

Shippo offers alternative carrier options to keep your shipments moving to Canada, such as UPS, FedEx, and DHL Express. Log in to your Shippo account today to view available shipping options for destinations throughout Canada.

Sep 26, 2025 - 01:08 UTC
Shippo REST API Operational
Shippo Web Dashboard Operational
Carrier API Partial Outage
USPS Operational
UPS Operational
FedEx Operational
Airterra Operational
APC Postal Operational
APG Operational
Aramex Operational
Asendia US Operational
Australia Post Operational
Axlehire Degraded Performance
Better Trucks Operational
Canada Post Partial Outage
CDL Operational
Chronopost Operational
Colissimo Operational
Correos Operational
CouriersPlease Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
ePost Global Operational
EVRi Operational
Globegistics Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO Operational
Mondial Relay Operational
OnTrac Operational
OrangeDS Operational
Passport Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
Royal Mail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
Sendle Operational
Swyft Operational
UDS Operational
Veho Operational
parcel_perform Operational
DHL Benelux Operational
Estafeta Operational
New Zealand Post Operational
Parcel Operational
Parcelforce Operational
Posti Operational
Shippo Platform API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Dec 11, 2025

No incidents reported today.

Dec 10, 2025
Resolved - This incident has been resolved.
Dec 10, 18:08 UTC
Monitoring - Carrier fixed the issue on their end service are back to operational.
Dec 10, 17:15 UTC
Investigating - We’re seeing increased error rates for the Shipment and Transaction services with DHL E-Commerce. The carrier has confirmed they are investigating this major incident. We’re actively monitoring and will share further updates soon.
Dec 10, 16:57 UTC
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025
Completed - The scheduled maintenance has been completed.
Dec 7, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 UTC
Scheduled - Royal Mail SF will be performing maintenance on their tracking APIs from December 07, 2025 at 12:00 AM UTC to December 07, 2025 at 3:00 AM UTC

During this time, tracking information will not be available for any Royal Mail SF tracking requests.

Dec 2, 16:13 UTC
Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Resolved - This incident has been resolved.
Dec 4, 10:59 UTC
Monitoring - We have detected an elevated error rate from the Deutsche Post Tracking API. The carrier team has identified an issue on their end and is actively monitoring it.
Dec 4, 10:31 UTC
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Completed - The scheduled maintenance has been completed.
Nov 27, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 21:00 UTC
Update - This maintenance has been postponed to November 27, 2025, from 21:00 UTC to 22:00 UTC.
Nov 27, 21:00 UTC
Scheduled - Deutsche post has a scheduled maintenance window on Nov 24, 2025 at 21:00 UTC. This will last up to 1 hours, During this time, Tracking may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Nov 17, 21:25 UTC
Completed - The scheduled maintenance has been completed.
Nov 27, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 04:00 UTC
Scheduled - Deutsche Post has a schedule maintenance window on Nov 27, 2025, at 04:00 UTC. This will last for 1 hr.

During this time, Shipments information (Rates not returning, service method not returning) may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.

Oct 24, 08:38 UTC