In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:00 PDT
Scheduled - Canada Post will be performing upgrades to their core shipping services from Saturday, June 25th at 6 p.m. Pacific until Sunday, June 26th 5 a.m. Pacific. Rating, label generation, manifesting, and tracking may be impacted during this time period.
Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier APIs ? Partial Outage
USPS Operational
FedEx Operational
UPS Operational
DHL Express Operational
Canada Post Partial Outage
Mondial Relay Operational
DHL Germany Operational
GLS Operational
DHL eCommerce Operational
Purolator Operational
Newgistics Operational
Lasership Operational
OnTrac Operational
Australia Post Operational
Hermes UK Operational
Deutsche Post Operational
Colissimo Operational
Chronopost Operational
Mondial Relay Operational
Poste Italiane Operational
DPD DE Operational
RoyalMail (InterSoft) Operational
CDL Operational
DPD UK Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Deutsche Post will be performing maintenance on their Production API from June 29 10:00 AM to 4:00PM (PDT).
During this time Deutsche Post's all shipping services will be unavailable.

Posted on Jun 24, 18:52 PDT
API Uptime
Fetching
API Response Time
Fetching
Past Incidents
Jun 25, 2022

Unresolved incident: Canada Post Scheduled Maintenance.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022
Resolved - This incident has been resolved.
Jun 22, 11:14 PDT
Update - We observed an elevated rate of errors in the Shippo APIs and Shippo WebApp. A fix has been implemented and services have been restored.
We are continuing to monitor.

Jun 22, 11:06 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 22, 10:59 PDT
Investigating - We are investigating reports of degraded API performance.
Jun 22, 10:51 PDT
Jun 21, 2022
Resolved - The issues are now resolved. Webapp and Platform APIs are operational.
Jun 21, 00:32 PDT
Monitoring - We applied necessary fixes. Partial outage is recovering. We are actively monitoring.
Jun 21, 00:22 PDT
Identified - We identified the issue is not widespread and the root cause is not at Shippo but an outside dependency.
Jun 21, 00:05 PDT
Investigating - We are investigating reports of Shippo web dashboard and Platform API partial outage.
Jun 21, 00:03 PDT
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022
Resolved - The Shippo service experienced degraded performance between 06/17/2022 02:37 AM PT and 06/17/2022 02:53 AM PT. The problem has been identified and is now resolved.
Jun 17, 02:30 PDT
Jun 16, 2022

No incidents reported.

Jun 15, 2022
Resolved - This incident has been resolved.
Jun 15, 07:13 PDT
Investigating - We are experiencing an issue affecting the Hermes UK Carriers API. We will provide updates as we have them.
Jun 14, 07:08 PDT
Jun 14, 2022
Resolved - Earlier we experienced a degradation of performance with our Orders API.
Jun 14, 11:16 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 09:21 PDT
Investigating - We are investigating reports of degraded API performance on Shippo Orders.
Jun 14, 08:10 PDT
Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.