USPS Tracking Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 2025 - 00:00 UTC
Scheduled - USPS will be performing maintenance on their tracking APIs from July 13, 2025 12:00 AM UTC to July 13, 2025 8:00 AM UTC
During this time, tracking information will not be available for any USPS tracking requests.
Jul 13, 2025 00:00-08:00 UTC
Canada Post - Temporary outage
Investigating - Canada Post is currently undergoing scheduled maintenance. Services may be temporarily unavailable until further notice.
Jul 02, 2025 - 18:57 UTC
Shippo REST API ? Operational
Shippo Web Dashboard ? Operational
Carrier API ? Under Maintenance
USPS Under Maintenance
UPS Operational
FedEx Operational
Airterra Operational
APC Postal Operational
APG Operational
Aramex Operational
Asendia US Operational
Australia Post Operational
Axlehire Operational
Better Trucks Operational
Canada Post Under Maintenance
CDL Operational
Chronopost Operational
Colissimo Operational
Correos Operational
CouriersPlease Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
ePost Global Operational
EVRi Operational
Globegistics Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO Operational
Mondial Relay Operational
OnTrac Operational
OrangeDS Operational
Passport Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
Royal Mail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
Sendle Operational
Swyft Operational
UDS Operational
Veho Operational
parcel_perform ? Operational
DHL Benelux Operational
Estafeta Operational
New Zealand Post Operational
Parcel Operational
Parcelforce Operational
Posti Operational
Shippo Platform API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Australia Post Tracking Maintenance Aug 1, 2025 13:00-14:00 UTC

Australia Post will be performing maintenance on their tracking APIs from August 01, 2025 13:00 UTC to August 01, 2025 14:00 UTC

During this time, tracking information will not be available for any Australia Post shipments and Australia Post tracking requests.
Posted on Jun 20, 2025 - 07:11 UTC

Australia Post Tracking Maintenance Aug 3, 2025 12:00-15:00 UTC

Australia Post will be performing maintenance on their tracking APIs from August 03, 2025 12:00 UTC to August 03, 2025 15:00 UTC

During this time, tracking information will not be available for any Australia Post shipments and Australia Post tracking requests.
Posted on Jun 20, 2025 - 07:16 UTC
System Metrics Month Week Day
API Response Time
Fetching
Jul 13, 2025
EVRI Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 01:00 UTC
Scheduled - EVRI will perform maintenance on their system from July 13, 2025, at 01:00 AM UTC to July 13, 2025, at 2:00 AM UTC.

Impacted details were not clear. We are awaiting clarification from the carrier and will update the page once we have confirmation.
Jul 11, 17:23 UTC
Jul 12, 2025
DPD UK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 12, 16:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 16:00 UTC
Scheduled - DPD UK will perform maintenance on their system July 12, 2025 4:00 PM UTC to July 12, 2025 4:30 PM UTC

During the cited timeframe, Users might experience difficulties creating labels during this period.
Jul 11, 17:44 UTC
Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
USPS Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 00:00 UTC
Scheduled - USPS will be performing maintenance on their tracking APIs from July 07, 2025 00:00 AM UTC to July 07, 2025 07:00 AM UTC.

During this time, tracking will be delayed/stale.
Jul 3, 21:08 UTC
Jul 6, 2025
Elevated error rate on Royal Mail (Storefeeder) Tracking
Resolved - This incident has been resolved.
Jul 6, 05:58 UTC
Investigating - We have detected an elevated error rate from Royal Mail (Storefeeder) Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Jul 5, 22:32 UTC
Jul 5, 2025
DPD UK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 16:00 UTC
Scheduled - DPD UK will perform maintenance on their system from July 05, 2025 16:00 UTC to July 05, 2025 16:30 UTC.

During the cited timeframe, users will be unable to log in and create labels during this time.
Jul 4, 15:06 UTC
Jul 4, 2025
USPS Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Jul 4, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 00:00 UTC
Scheduled - USPS will be performing maintenance on their tracking APIs from July 04, 2025 at 00:00 UTC to July 04, 2025 at 08:00 UTC

During this time, tracking will be delayed/stale.
Jul 3, 20:01 UTC
Elevated error rate on APG Shipment Service
Resolved - This incident has been resolved.
Jul 4, 00:49 UTC
Investigating - We have detected an elevated error rate from APG's Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Jun 27, 21:32 UTC
Jul 3, 2025

No incidents reported.

Jul 2, 2025
DHL Express Label Failures for Canada – Temporary Service Suspension
Resolved - DHL Express resumed service to Canada starting June 30
Jul 2, 18:49 UTC
Identified - DHL Express will temporarily suspend shipments to and from Canada starting June 20
Beginning Tuesday, June 17 at 6 pm PT, DHL Express will stop collecting shipments to and from Canada and will temporarily suspend shipping operations in Canada starting on Friday, June 20.

Please note that if you attempt to purchase a DHL Express label for shipments to/from Canada after June 17 at 6 pm PT, the transaction will fail.
We offer alternative carrier options–such as USPS and UPS–to keep your shipments moving.
Jun 17, 23:13 UTC
Canada Post Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 22:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 27, 19:40 UTC
Scheduled - Canada Post will be performing a scheduled outage from June 30, 2025 at 22:00 UTC to July 2, 2025 at 11:00 UTC

During this time, all Canada Post services will be fully unavailable—including label generation, tracking, rate calculation, and refund requests. All API requests for any of their services will return a 400 error, and all Canada Post services will not show up in the Web App. Once the maintenance is complete, all services should return to normal
Jun 25, 21:51 UTC
Couriers Please Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 08:00 UTC
Scheduled - Couriers Please will perform maintenance on their customer facing API from July 02nd, 2025 at 08:00 AM UTC to 09:00 AM UTC.

During the maintenance window some customers may experience intermittent issues connecting to the APIs.
Customers may continue to use the APIs as usual. Access to the Couriers Please website will not be affected.
Jul 2, 05:10 UTC
Jul 1, 2025

No incidents reported.

Jun 30, 2025
Elevated error rate on USPS Tracking
Resolved - This incident has been resolved.
Jun 30, 07:07 UTC
Investigating - We have detected an elevated error rate from USPS's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Jun 30, 05:51 UTC
Jun 29, 2025
USPS Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 00:00 UTC
Scheduled - USPS will be performing maintenance on their tracking APIs from June 29th, 2025 at 12:00 AM UTC to 08:00 AM UTC.

During this time, tracking information will not be available for any USPS shipments and USPS tracking requests.
Jun 28, 02:16 UTC
Elevated error rate on Poste Italiane Tracking
Resolved - This incident has been resolved.
Jun 29, 06:05 UTC
Update - We are continuing to investigate this issue.
Jun 28, 19:17 UTC
Investigating - We have detected an elevated error rate from Poste Italiane's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Jun 28, 19:15 UTC
← Incident History Powered by Atlassian Statuspage