All Systems Operational

Shippo REST API Operational
Shippo Web Dashboard Operational
Carrier API Operational
USPS Operational
UPS Operational
FedEx Operational
Airterra Operational
APC Postal Operational
APG Operational
Aramex Operational
Asendia US Operational
Australia Post Operational
Axlehire Operational
Better Trucks Operational
Canada Post Operational
CDL Operational
Chronopost Operational
Colissimo Operational
Correos Operational
CouriersPlease Operational
Deutsche Post Operational
DHL eCommerce Operational
DHL Express Operational
DHL Germany Operational
DPD DE Operational
DPD UK Operational
ePost Global Operational
EVRi Operational
Globegistics Operational
GLS Operational
La Poste Operational
Lasership Operational
LSO Operational
Mondial Relay Operational
OnTrac Operational
OrangeDS Operational
Passport Operational
Pitney Bowes Operational
Poste Italiane Operational
Purolator Operational
Royal Mail (InterSoft) Operational
Royal Mail (Storefeeder) Operational
Sendle Operational
Swyft Operational
UDS Operational
Veho Operational
DHL Benelux Operational
Estafeta Operational
New Zealand Post Operational
Parcel Operational
Parcelforce Operational
Posti Operational
landmark_global Operational
Ecms_express Operational
Hunter_express Operational
Austrian Post Express Operational
Estafeta Operational
Shippit Operational
Uni Uni Operational
Canpar courier Operational
UK mail Operational
Parcll Operational
ABF Freight Operational
Whistl Operational
RL carriers Operational
XPO Operational
Shippo Platform API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

USPS Tracking Maintenance Sep 7, 2026 00:00-08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 03, 2026 - 20:42 UTC
Scheduled - USPS has a scheduled maintenance window on Sep 7, 2026 at 12:00 AM UTC. This will last up to 8 hours, During this time, tracking information will be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Sep 03, 2026 - 20:12 UTC
System Metrics Month Week Day
API Response Time
Fetching

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

Elevated errors on FedEx rating and label purchase
Resolved - This incident has been resolved.
Sep 3, 10:30 UTC
Update - FedEx's IT teams are actively working on the issue and continuing to investigate the root cause. At this time, we do not have any additional updates or an estimated timeline for resolution.

As soon as I receive any new information, I will share it with you right away.
Sep 3, 05:06 UTC
Investigating - We are currently seeing intermittent errors on FedEx rate quotes and FedEx label purchases due to a rate limit applied at the carrier's API. Affected requests return an error and can be retried. Other carriers are unaffected.
We are engaged directly with FedEx to restore normal service and will post an update as soon as we have more information.
Sep 2, 17:31 UTC

Sep 2, 2026

Elevated error rate on UPS Shipment Service
Resolved - This incident has been resolved.
Sep 2, 03:58 UTC
Investigating - We have detected an elevated error rate from UPS's Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Sep 2, 03:12 UTC

Sep 1, 2026

Elevated error rates for the FedEX Transaction services
Resolved - This incident has been resolved.
Sep 1, 23:58 UTC
Investigating - We’re seeing elevated error rates for the FedEX Transaction services and it's affecting label generation. We are actively monitoring the status of these issues and will provide further updates soon.
Sep 1, 23:26 UTC
Elevated error rate on Canada Post Shipment API
Resolved - This incident has been resolved.
Sep 1, 20:10 UTC
Investigating - We are experiencing an elevated error rate with Canada Post Shipment API, which is impacting the Rating service. We have contacted the carrier and are actively monitoring the situation. We will provide further updates as they become available.
Sep 1, 18:09 UTC
Elevated error rate on Colissimo Transaction API
Resolved - This incident has been resolved.
Sep 1, 14:23 UTC
Monitoring - Colissimo confirmed that they started seeing recovery monitoring the situation for a while
Sep 1, 14:07 UTC
Investigating - We have detected an elevated error rate from Colissimo Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Sep 1, 13:25 UTC
Elevated error rate on Canada Post Shipment
Resolved - This incident has been resolved.
Sep 1, 03:16 UTC
Investigating - We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
Sep 1, 02:33 UTC
Elevated error rate on Deutsche Post Transaction API
Resolved - This incident has been resolved.
Sep 1, 00:26 UTC
Update - We are beginning to see recovery on the carrier's end; however, we have not yet received confirmation from Deutsche Post. We will continue to monitor the situation and share an update as soon as we have more information
Aug 31, 23:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 31, 23:58 UTC
Investigating - We have detected an elevated error rate from Deutsche Post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
Aug 31, 23:16 UTC
Elevated error rate on DHL Express label generation
Resolved - This incident has been resolved.
Sep 1, 00:08 UTC
Investigating - We are currently experiencing elevated label creation errors affecting shipments using Shippo’s DHL Express master account only. Our team is actively investigating the issue and working toward a resolution.

We’ll provide further updates as more information becomes available.
Aug 28, 19:39 UTC

Aug 31, 2026

Elevated error rate on Colissimo Transaction
Resolved - This incident has been resolved.
Aug 31, 07:36 UTC
Investigating - We have detected an elevated error rate from Colissimo's Transaction API. The carrier appears to be experiencing an outage on their side and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Aug 31, 07:06 UTC
Observing Interruption in Receiving USPS Tracking Events
Resolved - This incident has been resolved.
Aug 31, 07:26 UTC
Investigating - We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.
Aug 31, 02:15 UTC

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Deutsche Post Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Aug 28, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 20:00 UTC
Scheduled - Deutsche Post has a scheduled maintenance window on August 28, 2026, 8:00 PM UTC. This will last up to 1 hour. During this time, tracking service may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Aug 26, 16:58 UTC
Elevated error rate on Canada Post Shipment
Resolved - This incident has been resolved.
Aug 28, 19:53 UTC
Investigating - We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.
Aug 28, 19:27 UTC
USPS Manifest Generation outage
Resolved - This incident has been resolved.
Aug 28, 14:45 UTC
Investigating - We’re currently seeing an elevated error rate affecting USPS Scan form generation. We've reached out to carrier and working to resolve it. We’ll keep you posted with further updates.
Aug 28, 14:03 UTC
Elevated error rate on DPD UK Tracking
Resolved - DPD UK confirmed that the issue has been fixed, and the service is now back to normal.
Aug 28, 14:37 UTC
Investigating - We are experiencing elevated error rate on DPD UK Tracking service. Its a carrier side issue and we are actively monitoring the status of this issue and will keep you posted on this.
Aug 28, 04:41 UTC

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Elevated error rate on Third party vendor Tracking API
Resolved - This incident has been resolved.
Aug 25, 14:27 UTC
Investigating - We are experiencing some issues in the tracking API with Third party vendor. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
Aug 25, 05:18 UTC
Royal Mail (SF) Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 18:00 UTC
Scheduled - Royal mail SF has a scheduled maintenance window on Aug 24, 2026 at 18:00 UTC. This will last up to 8 hours. During this time, tracking information will be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Aug 23, 01:30 UTC
USPS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 01:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 01:00 UTC
Scheduled - USPS has scheduled maintenance on August 25 at 1:00 AM UTC, with an expected outage duration of up to 5 minutes.
During this window, International, Military, and U.S. territory shipments, as well as Scan Forms, will be impacted.
We will keep you updated if there are any changes to the maintenance details above.
Aug 18, 17:14 UTC

Aug 24, 2026

Deutsche Post Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 22:00 UTC
Scheduled - Deutsche Post has a scheduled maintenance window on August 24, 2026 at 20:00 UTC. This will last up to 1 hours. During this time, shipment and tracking services may be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Aug 18, 19:47 UTC

Aug 23, 2026

USPS Tracking Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 00:00 UTC
Scheduled - USPS has a scheduled maintenance window on August 23, 2026 at 12:00 AM UTC. This will last up to 8 hours, During this time, tracking information will be intermittently unavailable. We recommend retrying any failed requests after maintenance is complete.
Aug 10, 17:18 UTC

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage