FedEx's API outage

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Mar 20, 2026 - 13:14 UTC

Update

FedEx services recovered around 21:57 UTC last night. All services are now operating normally. We continue monitoring the situation.
Posted Mar 20, 2026 - 09:22 UTC

Update

A fix has been implemented and we are monitoring the results.
Posted Mar 19, 2026 - 22:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 19, 2026 - 22:36 UTC

Investigating

We are experiencing elevated error rate on FedEx's multiple services including Shipment, Tracking and Transaction. We've reached out to the carrier and actively monitoring the status of these issues and will provide further updates soon.
Posted Mar 19, 2026 - 06:53 UTC
This incident affected: Carrier API (FedEx).
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