Elevated error rate on Canada_post Shipment and Tracking API

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Jul 27, 2024 - 12:51 PDT

Identified

Carrier have posted service disruption on their status page https://status.canadapost.ca/ Monitoring the situation

Posted Jul 27, 2024 - 00:01 PDT

Investigating

We have detected an elevated error rate from the Canada_post Shipment and Tracking API. Our team has contacted the carrier, and we are monitoring the situation.

Posted Jul 26, 2024 - 23:30 PDT

This incident affected: Carrier APIs (Canada Post).