Elevated error rate on Canada_post Shipment and Tracking API

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Jul 27, 2024 - 19:51 UTC

Identified

Carrier have posted service disruption on their status page https://status.canadapost.ca/ Monitoring the situation

Posted Jul 27, 2024 - 07:01 UTC

Investigating

We have detected an elevated error rate from the Canada_post Shipment and Tracking API. Our team has contacted the carrier, and we are monitoring the situation.

Posted Jul 27, 2024 - 06:30 UTC

This incident affected: Carrier API (Canada Post).