Elevated error rate on DHL express Shipment API

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Oct 11, 2026 - 11:06 UTC

Investigating

Hi Team, we are currently observing an elevated error rate on DHL express's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to DHL express and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Posted Oct 11, 2026 - 08:53 UTC
This incident affected: Carrier API (DHL Express).
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