Elevated error rate on Royal Mail (Storefeeder) Tracking

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Apr 21, 2025 - 17:30 PDT

Investigating

We have detected an elevated error rate from Royal Mail (Storefeeder) Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Posted Apr 21, 2025 - 15:35 PDT
This incident affected: Carrier API (Royal Mail (Storefeeder)).
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