Royal Mail InterSoft Tracking Degradation (Third-Party Issue)

Incident Report for Shippo

Investigating

We are currently experiencing degraded tracking updates for Royal Mail Intersoft shipments due to an issue with a third-party provider. This may result in delayed or unreliable tracking information.

Our partner is actively working on a resolution. We are monitoring the situation closely and will provide updates as soon as more information becomes available.

Posted May 04, 2026 - 20:48 UTC

This incident affects: Carrier API (Royal Mail (InterSoft)).