Degraded API Performance

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Mar 02, 2025 - 01:38 PST

Update

A fix has been implemented and we are monitoring the results.
Posted Mar 02, 2025 - 01:05 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 02, 2025 - 01:03 PST

Investigating

We are experiencing high timeout error. Our team is actively investigating the issue and working towards a resolution.
Posted Mar 02, 2025 - 00:22 PST
This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.