Elevated error rate on Canada Post Tracking API

Incident Report for Shippo

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 18, 2026 - 11:56 UTC

Investigating

We are currently investigating this issue.
Posted Mar 17, 2026 - 17:21 UTC

Monitoring

We are currently investigating this issue.
Posted Mar 17, 2026 - 16:37 UTC

Investigating

We have detected an elevated error rate from the Canada_Post Tracking API. Our team has contacted the carrier and we are monitoring the situation
Posted Mar 17, 2026 - 16:26 UTC
This incident affects: Carrier API (Canada Post).