Elevated error rate on Deutsche Post Transaction API

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Aug 01, 2026 - 00:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 31, 2026 - 23:57 UTC

Investigating

We have detected an elevated error rate from Deutche post Transaction API. Our team has contacted the carrier, and we are monitoring the situation. During this time, label generation will be unavailable; please retry once the carrier's API is restored.
Posted Jul 31, 2026 - 22:55 UTC
This incident affected: Carrier API (Deutsche Post).
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