Colissimo Label generation Outage
Incident Report for Shippo
Resolved
This incident has been resolved.
Posted Apr 11, 2022 - 13:34 PDT
Update
We have applied the fix and Collisimo has resumed normal operation. We will continue to monitor.
Posted Apr 11, 2022 - 12:13 PDT
Identified
We have identified this as authentication issue, we are working on a fix.
Posted Apr 11, 2022 - 12:07 PDT
Investigating
We are investigating an issue affecting the Colissimo label generation API. We will provide updates as we have them.
Posted Apr 11, 2022 - 08:52 PDT
This incident affected: Shippo REST API, Shippo Web Dashboard, Shippo Platform API and Carrier APIs (Colissimo).