Elevated error rate on UPS Shipment Service

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Jun 06, 2025 - 21:04 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 06, 2025 - 20:58 PDT

Investigating

We have detected an elevated error rate from UPS's Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Posted Jun 06, 2025 - 20:07 PDT
This incident affected: Carrier API (UPS).