Elevated error rate on CDL Shipment service

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Jul 24, 2024 - 02:14 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 24, 2024 - 01:32 PDT

Investigating

We have detected an elevated error rate for CDL shipment service. Our team has contacted the carrier and we are monitoring the situation.
Posted Jul 23, 2024 - 23:10 PDT
This incident affected: Carrier API (CDL).