Transaction creation failures caused by increased occurrences of invalid addresses

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted May 02, 2024 - 22:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 02, 2024 - 22:41 UTC

Update

This is related to address validation
Posted May 02, 2024 - 22:05 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 02, 2024 - 21:58 UTC

Investigating

We are currently investigating this issue.
Posted May 02, 2024 - 21:41 UTC
This incident affected: Shippo REST API.