A fix has been implemented, and we are currently monitoring the system to ensure services continue to operate normally.
Posted Jun 11, 2026 - 08:22 UTC
Identified
We have identified the issue and confirmed that it is affecting only the USPS rate and label generation. Our team is actively implementing a fix and will keep you informed of any further developments.
Posted Jun 11, 2026 - 07:21 UTC
Update
We are continuing to investigate this issue.
Posted Jun 11, 2026 - 06:29 UTC
Update
We are continuing to investigate this issue.
Posted Jun 11, 2026 - 06:28 UTC
Investigating
We are currently investigating an issue causing degraded API performance across our rating and label generation APIs. Customers may experience delays or failures when retrieving rates, purchasing shipments, or creating labels across all carriers.
Our engineering team is actively working to resolve the issue and restore normal service. We will provide further updates as they become available.
Posted Jun 11, 2026 - 06:27 UTC
This incident affected: Shippo REST API and Shippo Platform API.