Dashboard and API Partial Outage

Incident Report for Shippo

Resolved

We have applied a fix, and API errors have receded. We will continue to monitor.

Posted Sep 15, 2019 - 04:55 PDT

Investigating

We have identified an issue that is causing elevated error rates on the dashboard and API. We are actively investigating.

Posted Sep 15, 2019 - 04:44 PDT

This incident affected: Shippo REST API and Shippo Web Dashboard.