Investigating Elevated UPS API Errors

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Jun 11, 2026 - 22:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 11, 2026 - 21:56 UTC

Investigating

We are currently investigating an issue affecting UPS services. We have observed an elevated number of errors from UPS APIs, including service unavailability affecting multiple services. Customers may experience delays or intermittent failures when generating UPS rates and purchasing UPS labels

Our team is actively investigating and monitoring the situation. We will provide updates as more information becomes available

Posted Jun 11, 2026 - 21:13 UTC

This incident affected: Carrier API (UPS).