Partial Service Outage Web-app Rates

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted May 01, 2023 - 22:56 UTC

Monitoring

The rate requests through the web-app have been restored and we are going to continue to monitor the situation.
Posted May 01, 2023 - 21:09 UTC

Update

The incident is affecting being able to obtain rates (web-app). We are working to identify the cause.
Posted May 01, 2023 - 18:02 UTC

Investigating

We are experience and incident and are currently investigating the scope and service affected.
Posted May 01, 2023 - 17:50 UTC