Degraded API Performance

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Oct 26, 2024 - 06:41 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 26, 2024 - 06:34 PDT

Investigating

We are investigating reports of degraded API performance. During this time, tracking updates may be delayed but will be sent once the API is restored.
Posted Oct 26, 2024 - 06:18 PDT
This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.