Royal Mail Storefeeder Service Degradation

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Nov 03, 2026 - 22:12 UTC

Investigating

Hi team, Royal Mail Storefeeder has stopped sending us tracking updates, detected through our internal monitoring system.

Impact: Tracking updates are currently unavailable. Label generation and rating are working normally.
We've contacted Royal Mail Storefeeder and are monitoring closely. We'll update you when we hear back from Royal Mail Storefeeder or when the situation changes.

Posted Nov 03, 2026 - 21:13 UTC

This incident affected: Carrier API (Royal Mail (Storefeeder)).