Degradation in International address validation Performance

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Sep 26, 2024 - 18:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 26, 2024 - 18:36 UTC

Investigating

We are investigating reports of degraded international address validation performance.
Posted Sep 26, 2024 - 18:21 UTC
This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.