Elevated error rate on parcel_perform Tracking

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Nov 04, 2024 - 06:34 PST

Investigating

We have detected an elevated error rate from parcel_perform's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Posted Nov 04, 2024 - 06:09 PST

This incident affected: Carrier API (parcel_perform).