Elevated error rate on Canada post Shipment API

Incident Report for Shippo

Investigating

Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier..

Posted Oct 13, 2026 - 08:58 UTC

This incident affects: Carrier API (Canada Post).