Degraded Service Performance

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Dec 07, 2021 - 17:30 PST

Monitoring

We have rerouted affected services. Normal operation has resumed. We will be continuously monitoring.

Posted Dec 07, 2021 - 16:08 PST

Update

We are currently investigating a series of outages in connection with our AWS services. This will affect users of the Shippo Web Dashboard and the Orders API.

Posted Dec 07, 2021 - 15:46 PST

Investigating

We are investigating reports of degraded performance affecting the Shippo service.

Posted Dec 07, 2021 - 15:30 PST

This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.