Degraded Web Dashboard Performance
Incident Report for Shippo
This incident has been resolved.
Posted Aug 25, 2021 - 13:47 PDT
The system that caused delayed order imports is recovering.
Posted Aug 25, 2021 - 13:25 PDT
Currently scaling up the capacity of the ElasticSearch cluster. Indexing is still at throttled rate. Stale search results are still expected.
Posted Aug 25, 2021 - 12:31 PDT
Some pages are affected by a degraded ElasticSearch cluster. We have slowed down the indexing. Stale search results are expected while we further investigate.
Posted Aug 25, 2021 - 11:58 PDT
We are continuing to investigate this issue.
Posted Aug 25, 2021 - 11:50 PDT
We are investigating reports of degraded performance affecting the Shippo web dashboard.
Posted Aug 25, 2021 - 11:44 PDT
This incident affected: Shippo Web Dashboard.