La Poste and Colissimo's Transaction & Tracking API Outage

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Oct 08, 2026 - 23:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2026 - 23:38 UTC

Investigating

We are currently observing an elevated error rate on La Poste and Colissimo's Transaction and Tracking API. Label generation and Tracking service will be unavailable; rating are not impacted. We have reached out to the carrier and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Posted Oct 08, 2026 - 21:43 UTC
This incident affected: Carrier API (Colissimo, La Poste).
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