Delay in Tracking webhooks

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Dec 21, 2024 - 03:50 PST

Identified

The issue has been identified and the team is actively working on the resolution.

Posted Dec 21, 2024 - 02:53 PST

Investigating

We have detected an issue with sending Tracking webhooks. Our team is actively working on the resolution and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once its restored.

Posted Dec 21, 2024 - 01:47 PST

This incident affected: Shippo Platform API.