Poste Italiane: Confirmed Carrier Outage

Incident Report for Shippo

Resolved

Poste Italiane is back to operational.
Posted Mar 26, 2024 - 13:39 PDT

Monitoring

Following a successful investigation with Post Italiane, a patch has been applied. We're actively monitoring the integration for any potential issues, and it has remained stable for the past 2 hours.
Posted Mar 26, 2024 - 13:06 PDT

Update

We're actively addressing the issue with Poste Italiane. A solution path has been identified, but we don't have an ETA for resolution yet.
Posted Mar 26, 2024 - 06:24 PDT

Update

We continue to investigate a solution with Poste Italiane. We will publish a new update tomorrow morning.
Posted Mar 25, 2024 - 15:02 PDT

Update

We are experiencing an ongoing outage with Post Italiane. We are actively working with their support team to resolve the issue.
Posted Mar 25, 2024 - 13:40 PDT

Update

We are working directly with Poste Italiane to resolve this outage.
Posted Mar 25, 2024 - 11:48 PDT

Update

Engineers have determined the root cause for this outage and we are working directly with Poste Italiane to resolve the issue.
Posted Mar 25, 2024 - 07:55 PDT

Identified

Engineers have identified a potential root cause. We are working directly with Poste Italiane.
Posted Mar 25, 2024 - 06:05 PDT

Investigating

Shippo engineers are currently investigating.
Posted Mar 25, 2024 - 05:42 PDT
This incident affected: Carrier API (Poste Italiane).