Following a successful investigation with Post Italiane, a patch has been applied. We're actively monitoring the integration for any potential issues, and it has remained stable for the past 2 hours.
Posted Mar 26, 2024 - 20:06 UTC
Update
We're actively addressing the issue with Poste Italiane. A solution path has been identified, but we don't have an ETA for resolution yet.
Posted Mar 26, 2024 - 13:24 UTC
Update
We continue to investigate a solution with Poste Italiane. We will publish a new update tomorrow morning.
Posted Mar 25, 2024 - 22:02 UTC
Update
We are experiencing an ongoing outage with Post Italiane. We are actively working with their support team to resolve the issue.
Posted Mar 25, 2024 - 20:40 UTC
Update
We are working directly with Poste Italiane to resolve this outage.
Posted Mar 25, 2024 - 18:48 UTC
Update
Engineers have determined the root cause for this outage and we are working directly with Poste Italiane to resolve the issue.
Posted Mar 25, 2024 - 14:55 UTC
Identified
Engineers have identified a potential root cause. We are working directly with Poste Italiane.
Posted Mar 25, 2024 - 13:05 UTC
Investigating
Shippo engineers are currently investigating.
Posted Mar 25, 2024 - 12:42 UTC
This incident affected: Carrier API (Poste Italiane).