Elevated error rate on EVRi Transaction

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Nov 19, 2024 - 10:51 UTC

Update

Evri IT is currently prioritizing the investigation of the authentication error affecting clients. They will provide updates as new information becomes available.
Posted Nov 19, 2024 - 08:23 UTC

Investigating

We have detected an elevated error rate from EVRi Transaction API. Our team has contacted the carrier, and we are monitoring the situation.
Posted Nov 19, 2024 - 04:21 UTC
This incident affected: Carrier API (EVRi).
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