Elevated error rate on EVRi Transaction

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Nov 19, 2024 - 02:51 PST

Update

Evri IT is currently prioritizing the investigation of the authentication error affecting clients. They will provide updates as new information becomes available.

Posted Nov 19, 2024 - 00:23 PST

Investigating

We have detected an elevated error rate from EVRi Transaction API. Our team has contacted the carrier, and we are monitoring the situation.

Posted Nov 18, 2024 - 20:21 PST

This incident affected: Carrier APIs (EVRi).