Elevated error rate on EVRi Transaction

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Nov 19, 2024 - 02:51 PST

Update

Evri IT is currently prioritizing the investigation of the authentication error affecting clients. They will provide updates as new information becomes available.
Posted Nov 19, 2024 - 00:23 PST

Investigating

We have detected an elevated error rate from EVRi Transaction API. Our team has contacted the carrier, and we are monitoring the situation.
Posted Nov 18, 2024 - 20:21 PST
This incident affected: Carrier API (EVRi).
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