Degraded API Performance

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Jan 07, 2025 - 23:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 07, 2025 - 22:30 UTC

Investigating

We are investigating reports of degraded API performance.
Posted Jan 07, 2025 - 22:19 UTC
This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.