Connectivity issues with Australia post services

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Oct 21, 2025 - 21:24 UTC

Monitoring

We've deployed a fix to restore Australia Post account configuration and authentication.
Our monitoring shows that systems are recovering as expected, and no impact was observed on other carriers.
We'll continue to monitor performance to ensure full stability.

Posted Oct 21, 2025 - 19:43 UTC

Investigating

We are currently experiencing connectivity issues with Aus post services, which may impact some of your requests. Our team is actively monitoring the situation and working to resolve this as quickly as possible.
We’ll keep you updated as soon as the service is fully restored. Thank you for your understanding and patience.

Posted Oct 21, 2025 - 19:13 UTC

This incident affected: Carrier API (Australia Post).