Elevated error on CouriersPlease Tracking API

Incident Report for Shippo

Resolved

Carrier fixed the SSL certificate issue and Tracking API back to operational
Posted Jul 12, 2024 - 07:37 UTC

Identified

Carrier updated that they have a issue with a certificate that is impacting some of their customers. Couriersplease Team is working with Microsoft to resolve this as quick as they can.
Posted Jul 12, 2024 - 07:23 UTC

Investigating

We are currently seeing elevated error rates for CouriersPlease Tracking API. Our team has contacted the carrier and we are monitoring the situation.
Posted Jul 12, 2024 - 05:22 UTC
This incident affected: Carrier API (CouriersPlease).
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