Royal Mail Service Degradation

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Oct 28, 2026 - 12:35 UTC

Investigating

Hi Team, we are currently observing an elevated error rate on Royal Mail's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Royal Mail and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Posted Oct 28, 2026 - 10:29 UTC
This incident affected: Carrier API (Royal Mail (InterSoft)).
← Current Status Powered by Atlassian Statuspage