Elevated error rate on Fedex's transaction and Shipment

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Oct 04, 2024 - 06:05 PDT

Update

We can see the error rate is reduced for the transaction API, For shipment API our team is working with the carrier and monitoring the situation.

Posted Oct 04, 2024 - 04:08 PDT

Update

We are continuing to investigate this issue.

Posted Oct 04, 2024 - 04:07 PDT

Update

We can see the error rate is reduced for the transaction API, For shipment API our team is working with the carrier and monitoring the situation.

Posted Oct 04, 2024 - 02:59 PDT

Investigating

We have detected an elevated error rate from Fedex's transaction and shipment API. Our team has contacted the carrier and we are monitoring the situation.

Posted Oct 04, 2024 - 02:58 PDT

This incident affected: Carrier API (FedEx).