Elevated error rate on USPS international/military/US territories transactions

Incident Report for Shippo

Resolved

USPS deployed a fix on their network resolved the issue

Posted Aug 06, 2024 - 01:56 UTC

Investigating

We have written a follow-up email to the carrier in response to the growing error rate and are expecting a response.

Posted Jul 25, 2024 - 13:18 UTC

Monitoring

We are monitoring this service.

Posted Jul 25, 2024 - 05:15 UTC

Investigating

We have detected an elevated error rate from USPS's transactions API for labels going to international/military/US territories addresses. Our team has contacted the carrier, and we are monitoring the situation.

Posted Jul 24, 2024 - 17:39 UTC

This incident affected: Carrier API (USPS).