FedEx Outage

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Jul 19, 2021 - 17:17 UTC

Monitoring

We are now observing a low error rate from the FedEx API for label and rating API calls. Overall API latency from FedEx is higher than normal, though it is declining.

Posted Jul 19, 2021 - 16:51 UTC

Investigating

We are experiencing an issue affecting the FedEx API. We will provide updates as we have them.

Posted Jul 19, 2021 - 15:43 UTC

This incident affected: Shippo REST API, Shippo Web Dashboard and Carrier API (FedEx).