Degraded Performance for label creation

Incident Report for Shippo

Resolved

We resolved the issue. System is back to normal. Issue was limited to USPS carrier.
Posted Jul 20, 2023 - 23:48 UTC

Identified

The issue has been identified. Fix is being implemented.
Posted Jul 20, 2023 - 23:39 UTC

Update

We are continuing to investigate this issue.
Posted Jul 20, 2023 - 23:12 UTC

Investigating

We encountered a degraded performance for label creation. Investigation is going on.
Posted Jul 20, 2023 - 23:11 UTC
This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.