Degraded API Performance - Elevated error rates that may affect the timely processing of orders

Incident Report for Shippo

Resolved

The Shippo API experienced degraded performance between 10/14/2024 04:58 PM PT and 10/14/2024 05:18 PM PT. The problem is now resolved.
Posted Oct 14, 2024 - 17:29 PDT

Update

We are continuing to investigate this issue.
Posted Oct 14, 2024 - 17:11 PDT

Investigating

Elevated error rates that may affect the timely processing of orders, We are investigating reports.
Posted Oct 14, 2024 - 16:59 PDT
This incident affected: Shippo REST API and Shippo Platform API.