Elevated error rate on Royal Mail SF Shipment API

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Sep 05, 2026 - 18:12 UTC

Investigating

We’re seeing elevated error rates for the Royal Mail SF's Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
Posted Sep 05, 2026 - 09:47 UTC
This incident affected: Carrier API (Royal Mail (Storefeeder)).