Major outage on label generation

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Jan 02, 2025 - 06:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 02, 2025 - 06:24 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 02, 2025 - 06:10 UTC

Investigating

We are investigating reports of Major Outage affecting the Shippo service.
Posted Jan 02, 2025 - 06:01 UTC
This incident affected: Shippo REST API, Shippo Web Dashboard, Shippo Platform API and Carrier API (USPS).