Degraded Web Dashboard Performance

Incident Report for Shippo

Resolved

We rolled back the previous release and the problem was resolved.
Posted May 17, 2021 - 15:08 UTC

Update

This is a similar problem that caused the outage yesterday. We are in the process of rolling back the previous release.
Posted May 17, 2021 - 14:46 UTC

Monitoring

We are restarting the impacted servers and service has been partially restored. We are monitoring the results.
Posted May 17, 2021 - 14:18 UTC

Investigating

We are investigating reports of degraded performance affecting the Shippo web dashboard.
Posted May 17, 2021 - 14:13 UTC
This incident affected: Shippo Web Dashboard.
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