Degraded Web Dashboard Performance

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Apr 20, 2023 - 18:21 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 20, 2023 - 18:11 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 20, 2023 - 18:02 PDT

Investigating

We are investigating reports of degraded performance affecting the Shippo web dashboard. Getting rates for international shipments are currently affected.
Posted Apr 20, 2023 - 17:21 PDT
This incident affected: Shippo Web Dashboard.