Elevated error rate on Royal_mail_sf Tracking
Incident Report for Shippo
Resolved
This incident has been resolved.
Posted Nov 03, 2024 - 07:10 PST
Monitoring
The error rate has started to reduce and we're monitoring the situation.
Posted Nov 03, 2024 - 06:40 PST
Investigating
We have detected an elevated error rate from Royal_mail_sf Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Posted Nov 03, 2024 - 06:15 PST
This incident affected: Carrier APIs (Royal Mail (Storefeeder)).