We are continuing to monitor for any further issues.
Posted May 22, 2024 - 21:28 UTC
Update
We are continuing to monitor for any further issues.
Posted May 22, 2024 - 18:39 UTC
Monitoring
Tracking webhooks are delayed, and we are seeing slowness on Label generation but no failures. All other services are fully functional
Posted May 22, 2024 - 18:39 UTC
Identified
Update: While we are still investigating the root cause, we have been able to implement a workaround that allows most requests to be processed successfully. We will share another update as soon as we have a new development.
Posted May 22, 2024 - 17:37 UTC
Update
We are continuing to investigate this issue.
Posted May 22, 2024 - 16:40 UTC
Update
We are continuing to investigate this issue.
Posted May 22, 2024 - 16:18 UTC
Update
We are continuing to investigate this issue.
Posted May 22, 2024 - 16:07 UTC
Investigating
We are currently investigating this issue.
Posted May 22, 2024 - 16:06 UTC
This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.