Elevated error rate on GLS_US Shipment Service

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Nov 18, 2024 - 19:25 PST

Monitoring

Error rate is waving. We will monitor this for a while
Posted Nov 18, 2024 - 16:41 PST

Investigating

We have detected an elevated error rate from GLS's shipment API. Our team has contacted the carrier, and we are monitoring the situation.
Posted Nov 18, 2024 - 16:16 PST
This incident affected: Carrier API (GLS).