Elevated error rate on FedEx's Transaction service

Incident Report for Shippo

Resolved

This incident has been resolved.
Posted Apr 07, 2025 - 00:14 PDT

Monitoring

The error rate has been reduced. We are monitoring the situation.
Posted Apr 06, 2025 - 23:58 PDT

Investigating

We have detected an elevated error rate from FedEx's transaction API. Our team has contacted the carrier and we are monitoring the situation.
Posted Apr 06, 2025 - 22:54 PDT
This incident affected: Carrier API (FedEx).