DPD UK Service Degradation

Incident Report for Shippo

Resolved

The issue has been resolved and the service is operating normally.

Posted Nov 12, 2026 - 11:47 UTC

Investigating

Hi team, we're seeing an elevated error rate with DPD UK label generation detected through our internal monitoring system.

Impact: Label purchases are currently failing. Tracking and rating are working normally.
We've contacted DPD UK and are monitoring closely. We'll update you when we hear back from DPD UK or when the situation changes.

Posted Nov 11, 2026 - 23:44 UTC

This incident affected: Carrier API (DPD UK).