Evri Tracking Partial Outage
Incident Report for Shippo
Resolved
This incident has been resolved.
Posted Feb 15, 2024 - 14:28 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 15, 2024 - 13:39 PST
Update
We have identified a resolution and are coordinating with Evri on a solution.
Posted Feb 15, 2024 - 11:20 PST
Update
We have made significant progress and are continuing to work on the resolution. More updates to come soon.
Posted Feb 15, 2024 - 08:43 PST
Update
We have identified a fix and are working to resolve the issue. We will provide more updates as we have them.
Posted Feb 15, 2024 - 05:33 PST
Update
We are experiencing an issue affecting the Evri tracking API. We believe this is on Evri's side and have reached out to them to rectify this issue. Evri's technical support hours of operation are 12AM - 8:30AM PST.
Posted Feb 14, 2024 - 17:46 PST
Identified
We are experiencing an issue affecting the Evri tracking API. We believe this is on Evri's side and have reached out to them to rectify this issue. We will provide updates as we have them.
Posted Feb 14, 2024 - 14:23 PST
This incident affected: Carrier APIs (EVRi).