Canada Post Shipment service outage

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Oct 04, 2026 - 07:12 UTC

Investigating

We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.

Posted Oct 04, 2026 - 02:56 UTC

This incident affected: Carrier API (Canada Post).